Job Description

About us

At ablefy, we believe that passion can turn into a career for anyone! With our cloud-based SaaS platform solution, ablefy.io, we offer an easy and efficient way for everyone to create and sell digital products and online courses. More than 70,000 entrepreneurs have already placed their trust in our expertise!


Our story began in 2015, and for the first five years, we grew organically, becoming a profitable company with a team of around 60 employees. Then, in September 2021, we raised $38 million in series A funding led by Target Global, with participation from Partech Ventures and Avid Ventures. Since then, we've doubled in size!


Since then, our company size, products, features, and services have doubled and we have become Germany's No. 1 platform for coaches, consultants, speakers, and service providers. We continue to grow to this day – that's why we're looking for you.



Our core values are crucial to our success:

Ownership

- Lead by Example, Accountability, Mission first

Be Curious & Drive Change

- Embrace Change & Growth, Never Assume, Lead with a Vision for Change

Customer-Obsessed

- Champion Customer-Centric Decision-making, Deliver Meaningful Value, Go Above and Beyond

As One Tribe

- Embrace Differences, Collaboration over Hierarchy & Competition, Build Trust through Honesty, Integrity & Respect

Diversity & Inclusion

At ablefy, we embrace our differences, as they are our greatest strength. We recognize that everyone has a unique perspective based on their experiences, identities, and thought processes, and we strive to create an inclusive environment for all. Discrimination based on race, religion, color, national origin, gender identity or expression, sexual orientation, age, marital status, disability status, or any other aspect that makes you unique is not tolerated at ablefy. We aim to make growth accessible to everyone!


We know that no candidate checks every single box, and that's okay! If you're excited about this role and think you can bring something valuable to our team, we encourage you to apply—even if you don't meet every requirement. We'd love to hear from you!

Description

Our IT team is responsible for managing and maintaining the operational integrity of ablefy's IT infrastructure, ensuring the smooth functioning of laptops, networks, servers, and software. They proactively monitor, troubleshoot, and optimize systems to minimize downtime and ensure data security.

Responsibilities

Diagnosing and resolving technical issues that arise within the office environment. This includes fixing hardware and software problems, troubleshooting network connectivity issues, and providing technical support to end-users Creating, modifying, and deleting user accounts as needed, ensuring that employees have the appropriate access to resources and applications. This includes password resets and access permissions Preparing On- & Offboardings (managing accounts, mobile device management, etc.) Be responsible for configuring, monitoring, and managing mobile-managed devices. This can include setting up email on mobile devices, applying security policies, and troubleshooting mobile-related issues

Requirements

You are studying for a degree in IT, or have just finished one, and have a strong interest in the field of IT You have at least 1 year of experience working in the IT sector You have experience in managing GSuite and administrating Mac OSx / iOS You are customer-obsessed and want to get things done You are fluent in business-level English, our internal working language. German would be a big plus You can stay calm and positive under pressure You are eager to suggest new ideas and solutions

Benefits

Responsibility and trust from day 1. Individual coaching and further training to support you in your development. * A culture of equity and Inclusion where you are appreciated for the person you are.