Job Description

Job Introduction

Are you ready to help shape the next generation of spacecraft operators?


Serco, a key partner at the European Space Operations Centre (ESOC), is seeking a motivated and forward-thinking Training Officer to join our dynamic Spacecraft Operations Training Unit. This is your opportunity to design and deliver cutting-edge training in one of the most exciting environments in Europe where missions are launched, satellites are controlled, and innovation never stops.

Your Mission

As a Training Officer, you will be at the heart of Serco’s training excellence at ESOC. You’ll design, develop, and deliver comprehensive technical and operational training programs that empower satellite controllers, ground station operators, and mission support teams to perform at their best.


You’ll combine your technical knowledge with creative instructional design to craft hands-on simulations, engaging theory sessions, and certification pathways that meet the evolving needs of the space industry.


Main Responsibilities
Develop and maintain comprehensive training curricula tailored to operational roles across satellite missions. Design individual and team training plans, including proficiency and refreshment modules. Schedule, deliver, and track training sessions using simulations, theoretical assessments, and hands-on exercises. Collaborate with operational units to ensure training reflects real-world mission needs and lessons learned. Define and manage certification processes for key roles, including assessments and re-certifications. Provide constructive feedback and follow-up training to ensure continuous improvement. Monitor training effectiveness and implement remedial actions when needed. Serve as a backup to the Head of Training Unit when required.

Successful Candidate

What You’ll Bring

Education:

Bachelor’s degree in Aerospace Engineering, Electrical Engineering, Space Science, or a related field. Master’s degree or certifications (e.g., Serco Space Academy) are a plus.

Experience:

3–5 years in satellite operations, ground systems, or space technology. 2+ years in training, instructional design, or adult education in a technical environment.

Technical Skills:

Solid understanding of satellite systems (TT&C, payload ops, ground infrastructure). Experience with SCOS2000, simulation tools, and mission operations platforms. Knowledge of RF communications, orbital mechanics, and anomaly resolution is a bonus.

Soft Skills:

Exceptional communication and presentation skills. Strong organizational abilities and attention to detail. Adaptability to different learning styles and technical backgrounds.

Why Join Serco at ESA ESOC?

Be part of a mission-driven team supporting Europe’s most advanced space operations.


Work in a collaborative, international environment at the forefront of space innovation.


Enjoy opportunities for growth, learning, and contributing to real-world space missions.

On Offer:

Relocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing. Hybrid working model. 30% subvention on Deutschland ticket. Gym membership discount. Private pension scheme. Corporate Benefits discounts. 30 days of holiday.

About The Company

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.


Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.


A world of opportunity - You’ll be wholeheartedly supported with development and career progression


Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.


We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.


In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Please contact the recruitment team if needed

Data Protection:

For more information on how the personal data is processed, please see the link Data Protection policy here.