Job Description

Join our

support team

in

Berlin

. As a Senior Support Engineer, you’ll be the go-to

expert for our customers and partners

when it comes to implementing and using imc’s measurement solutions. You’ll

collaborate closely

with our

sales team

and

international network of partner

, contributing your experience to complex technical challenges.


We’ll provide

comprehensive training

, so you feel confident with our products. After that, you’ll take on customer inquiries independently,

find solutions

, and share feedback with our development teams – helping us make our products even better.


You’ll also create

small, customized solutions

using our software tools

imc STUDIO

and

FAMOS

.


Once you’ve settled in, you’ll have the option to

work from home

.

Location:

Berlin|

Department:

Support Team



Apply now

Dein Kontakt für Fragen

Du hast Fragen zur ausgeschriebenen Stelle oder zur Bewerbung allgemein? Dann melde Dich bei uns unter der E-Mail Adresse: jobs@imc-tm.de oder nimm telefonisch Kontakt auf: +49 (0)30 467090-0

Your tasks:

Lead and support

customers and partners via

email

,

phone

,

remote sessions

, or

on-site visits

, especially in complex or high-impact projects

Design and develop

advanced examples and application scenarios for our measurement data acquisition and analysis software, supporting both customers and the sales team strategically

Master

our wide range of

data loggers

,

amplifiers

and

telemetry systems

Act as a

technical mentor

for junior colleagues

Analyze, reproduce,

and

document issues

to help our development team improve our software

Resolve licensing questions

related to imc STUDIO and FAMOS and

help customers

Your profile:

You have a

university degree

and

professional experience

in

informatics, electrical engineering, physics, measurement technology

, or a similar field. You know the basics of

Windows administration

and

IT networks

You speak

excellent German (C1)

and

good

English (B2)

and are comfortable using both in emails and calls. You can

explain complex topics

in a clear and simple way. Knowledge of

control engineering

and

automation technology

is a plus. Some experience with a programming language (e.g.,

Python or C#

)

is helpful

but not required. You like to

work globally

– travel to our customers and offices in

Germany

and

worldwide

We offer:

A challenging and exciting job where you can

work

independently

and take responsibility

Long-term prospects

in a company that has been

growing successfully

for 30 years Grow with us and

become a

measurement expert

as part of our team Invest in your future with

professional training programs

and personal development opportunities

Fair pay

with

bonuses

and social benefits Flat hierarchies and

quick decision-making

for more flexibility Stay mobile with our

job bike

leasing or

Urban Sports Club

Company car

option, depending on your role and responsibilities

Have we sparked your interest?

----------------------------------

Then we look forward to receiving your application. Subject: Senior Support Engineer Berlin


By E-Mail to: jobs@imc-tm.de


Apply now