Job Description

Join our support team in Berlin and help our customers with questions about using and implementing imc’s products. You’ll also work closely with our sales team and international partners.

We’ll provide comprehensive training, so you feel confident from day one. After that, you’ll take on customer inquiries independently, find solutions, and share feedback with our development teams – helping us make our products even better.

You’ll also create small, customized solutions using our software tools imc STUDIO and imc FAMOS.

Once you’ve settled in, you’ll have the option to work from home.

Your Tasks:

Support and assist customers and partners via email, phone, remote sessions, or on-site visits Create examples for our measurement data acquisition and analysis software to help our customers and sales team Learn and master our wide range of data loggers, amplifiers and telemetry systems Test, reproduce, and document issues for our development team Handle and resolve licensing questions related to imc STUDIO and imc FAMOS
Your Profile:

You have a fresh university degree in informatics, electrical engineering, physics, measurement technology, or a similar field - or will soon complete your studies You speak excellent German (C1) and good English (B2) and feel comfortable using both in emails and calls. You can explain ideas in a clear and simple way It’s great if you know something about control engineering, automation technology and IT networks, but it’s not required. Some experience with a programming language (e.g., Python or C#) is helpful but not necessary. You like to work globally – travel to our customers and offices in Germany and worldwide
We Offer:

A challenging and exciting job where you can work independently and take responsibility Long-term prospects in a company that has been growing successfully for 30 years Grow with us and become a measurement expert as part of our team Invest in your future with professional training programs and personal development opportunities Fair pay with bonuses and social benefits Flat hierarchies and quick decision-making for more flexibility Stay mobile with our job bike leasing
Have we sparked your interest?

We look forward to your application!

Art der Stelle: Vollzeit, Teilzeit, Festanstellung

Sprache:

Englisch (Erforderlich) Deutsch (Erforderlich)
Arbeitsort: Zum Teil im Homeoffice in 61381 Friedrichsdorf