Job Description

About us

At Ovation Law Firm, we’re more than just attorneys — we’re a source of hope and justice for consumers and injury victims. Our firm is dedicated to turning legal challenges into life-changing victories across California. We handle Lemon Law and Personal Injury cases with relentless commitment, standing up for our clients when it matters most. We pride ourselves on being relentless advocates who never back down, ensuring that our clients' rights are fiercely protected. If you are passionate about making a meaningful difference and eager to contribute to our unwavering pursuit of justice, we invite you to join our dynamic team.

About the role

Are you driven and have a passion for providing exceptional client experience and a knack for organization? We’re seeking a reliable

Legal Receptionist

to join our growing team. Be the welcoming presence behind the screen and act as the first point of contact for our clients. Clear and professional English communication is essential for success in this role.

Key Responsibilities:

Serve as the initial connection between our firm and prospective clients, providing a friendly and professional experience by answering and route incoming calls and email. Assist in managing client inquiries, taking messages and scheduling and/or coordinating calendars. Maintaining professional front-desk presence (virtually) and representing the firm. Collect, organize, and manage necessary documentation to support the team’s workflow. Maintain consistent follow-up to build strong client and employee rapport and ensure smooth communication. Uphold a high standard of customer service to establish trust and strengthen the firm's reputation with every client interaction.

Qualifications:

Strong English communication skills (C1 level), both verbal and written. Must be bilingual — fluent in both English and Spanish. At least 2 years of customer service or receptionist experience, demonstrating excellent listening, empathy, and attention to detail abilities. Prior experience in customer service or any client-facing role is a huge plus. Excellent ability to manage multiple priorities simultaneously and solid administrative/organizational skills. Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Experience with Hubspot is a huge plus. Ability to work independently from a home office, with a stable and fast internet connection and a quiet, professional environment. Legal industry experience is an advantage but not mandatory. Must have a laptop or desktop computer with the following minimum specifications: 8GB RAM, Core i5 processor or higher. Additionally, an internet speed of at least 10 Mbps is required. Amenable to working on rotating shifts and U.S. business hours.

What We Offer:

Earn $5

- $9

/hour

Competitive pay based on your skills and experience for a full-time, 40-hour workweek.

Work From Anywhere

Embrace the freedom of remote work. Apply today and start your exciting new journey with us!

Recharge & Relax:

Benefit from paid time off. *

Boost Your Income:

Enjoy performance-based bonuses.