Job Description

Location:

Frankfurt

Experience:

1+ Years

No of Positions:

5

Job Type:

Part-time, Minijob, Internship

Start Date:

ASAP

Position Overview

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We are seeking motivated and customer-focused L1 IT Support to join our team in Frankfurt. This is a flexible role, perfect for students, entry-level professionals, or those looking to gain experience in IT support while working in a dynamic international environment.


The ideal candidate will act as the first point of contact for technical issues, providing efficient resolutions while ensuring high customer satisfaction.

Responsibilities

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Provide first-level IT support for PCs, operating systems, printers, telephones, and network connectivity (LAN/WLAN). Act as the first point of contact for employees, troubleshooting hardware, software, and IT-related issues. Assist with installing and configuring operating systems and applications. Support Active Directory and Microsoft Intune/Azure for user and device management. Troubleshoot issues related to Windows, Outlook/mailboxes, and network access. Document IT issues and solutions, and provide basic training to end-users when needed. Escalate complex issues to higher-level support teams when necessary.

Qualifications

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Strong understanding of Windows operating systems and basic networking concepts (LAN, WLAN, TCP/IP). Familiarity with Active Directory, group policy management, and Intune/Azure (preferred). Good troubleshooting skills for PCs, printers, and other peripherals. Excellent communication skills in English (mandatory); German is a plus. Ability to work independently, manage time effectively, and handle multiple tasks. Strong customer service mindset and eagerness to learn.
Note: For this position, English language skills must be Native or Bilingual. German language skills are an added advantage.

What We Offer
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Flexible working options in Frankfurt. Competitive compensation based on role type and experience. Hands-on exposure to enterprise-level IT systems and support processes. Opportunity to work in an international environment with growth potential. Supportive and collaborative team culture.

How to Apply

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If this opportunity excites you, send your application to

jobs_europe@barytech.com

with the subject

“Application for L1 IT Support | Germany | Part Time ”

.

Join Us

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At BaryTech, we’re solving real-world challenges at the intersection of IT and innovation. Join a team of passionate professionals who believe in learning, growth, and impact-driven technology.