Job Description

Within the last few years our award-winning team has helped grow HOLOGATE from a small VR entertainment start-up into a market-leading immersive media company of 70+ employees, excelling in extended reality solutions for entertainment and enterprise.

With the largest VR network worldwide, our unforgettable virtual experiences and solutions are transforming the way the world entertains, trains, and simulates.


We are looking for creative artists, technical masterminds, administrative gurus, incredible sales heroes, and strategic operations commanders… superstars that are aiming to exceed expectations and understand that teamwork makes the dream work.



We utilize cutting-edge technology and collaborate with our creative team to tackle fascinating challenges. Within our company you’ll have the opportunity to take personal initiative and advance your career.


If you are passionate about immersive technology and would like to work with like-minded professionals in an international team, HOLOGATE could be the right place for you.

IT Support (f/d/m)

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Job Category:

IT

Job Type:

Full Time Part Time

Job Location:

Munich On-site

Gender:

f/d/m
HOLOGATE is seeking a highly motivated

IT Support

to join our team. The successful candidate will oversee the day-to-day support of our clients and ensure our business’s smooth and efficient running. The IT Support will work in flexible shifts to ensure that our products and services meet the needs of our clients.

We offer:

A competitive salary Intensive onboarding and individual training High growth potential Flexible work arrangements with core hours / work-life balance A great team spirit in a dynamic and international working environment

Responsibilities:

Support for hard- and software Troubleshoot system and network problems Diagnosing and solving hardware or software faults Respond within agreed time limits to call-outs Work continuously on a task until completion Prioritize and manage open cases at one time Test and evaluate new technology

Key Qualifications:

The ability to think logically A good memory of how software and operating systems work Excellent listening and questioning skills The ability to interact confidently with clients to establish what the problem is and explain the solution Problem-solving skills Attention to detail A strong customer focus * German fluent