Customer Service E Commerce Coordinator (m/f/x)
Job Description
Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past two decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.
For our office in Weil am Rhein we are looking for you as a Customer Service Coordinator (m/f/x) in E-Commerce.
Tasks
Giving information and resolving our end customer complaints via phone, email, or social media
Assist with placement of orders, refunds, exchanges, quality issues, cancelations, and other queries
Advice on product questions
Maintaining customer data
Contact with carriers
Requirements
Completed commercial education
Experience in customer service advantageous
Good MS Office knowledge
High customer empathy, enthusiasm, and good communication skills
Excellent skills in German and English (written and spoken), other languages would be advantageous
Affinity for the online and fashion market
Please send the application with your salary expectations and your earliest possible start date.
MNCJobs.de will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
Customer Service – E Mail Support (E Commerce) (m/w/d)
Andernach, Rheinland-Pfalz -
Customer Service – E Mail Support (E Commerce) (m/w/d)
Andernach, Rheinland-Pfalz -
Job Detail
-
Job IdJD4244414
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationWeil am Rhein, BW, DE, Germany
-
EducationNot mentioned