Job Description

At SumUp, our Global Corporate IT team is the enabling backbone for all SumUppers worldwide. As a team of specialists, we are dedicated to ensuring that every employee has the right technology to work efficiently and securely. The team plays a key role in providing reliable equipment, maintaining devices, and making sure everything from laptops to AV systems runs smoothly across all our offices.


In Berlin, you will take direct ownership of all on-site tech. You will be on the front line of enabling SumUppers—making sure their laptops, tools, and equipment work seamlessly so they can focus on serving our merchants. This is a unique opportunity to gain hands-on experience in a global fintech environment, contributing to global IT standards while empowering our local office to operate with greater intelligence and efficiency.

What You'll Do

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Act as on-site support for day-to-day user requests and general office technology. Audit, maintain, and troubleshoot our AV rooms (Google Meet) and all office tech equipment. Serve as the on-site escalation point for the Corporate IT team, providing the “eyes and hands” needed locally to execute remote guidance and diagnose issues. Assist with onboarding of new employees, from ordering hardware to providing on-site help for new joiners to get them rolling. Collaborate closely with Office Management to support live events and ensure all technical aspects run smoothly.

You’ll Be Great for This Role If

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You enjoy helping others and have good people skills. You’re reliable and pay attention to the little things. You’ve used or explored basic computer hardware and are comfortable fixing small issues. You are familiar with Windows or macOS (or both!). You stay organised, communicate clearly, and like having a routine and following processes well. You’re curious, eager to learn, and comfortable working independently once shown what to do.

Why You Should Join SumUp

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Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup


Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced


? Generous time off: enjoy proportionate days of paid leave plus public holidays and special leave days

? Numerous other benefits such as Urban Sports Club subsidy, in-office gym, subsidised office lunches, in-office drinks, fruit, games and social events

Mobility Options: Company transport ticket (BVG Firmenticket) or Navit (App with several mobility options)

### About SumUp


We believe in the everyday hero.


Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America, Australia and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.


Job Application Tip


We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.