Job Description

Company Description

Job Description

As the Team Lead Onsite Support (m/f/d), you are the central point of contact for daily operations, developing processes, and ensuring optimal support for our internal customers – from end users to VIPs. If you like to shape the best work experience for our internal users, apply now!

YOUR ROLE AT SIXT

You lead and coordinate our Tech Stop team at our headquarters in Pullach With your team you provide technical support in daily operations as well as on-site support for end users, including VIP support You develop, standardize and document efficient support processes You identify and analyze structural problems and coordinate with departments to find solutions You manage incidents and escalations

YOUR SKILLS MATTER

Experience

You successfully completed an apprenticeship in IT and gained several years of work experience, such as in systems integration

Leadership

In addition, you bring leadership as well as project management experience

Solution-Orientation

Analytical thinking and a solution-oriented approach are a matter of course for you

Adaptability

You show high adaptability to new processes, technologies, and challenges

Tools

Experience with ITSM tools like ServiceNow, Jira, and Confluence is a plus

Communication

You have excellent communication skills in German and English, with confidence in interacting with management and stakeholders

WHAT WE OFFER

Extra benefits

Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more

Mobility boost

We support you with a monthly mobility allowance of €20 per month for even more freedom

Future security

We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered

Feel-good atmosphere

Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant

Flexibility

Enjoy 30 days of vacation and a hybrid working model with flexible hours

Giving back

Take one day each year to volunteer at a charitable organization dedicated to supporting children

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!