Job Description

About the Business

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Information Technology Services is a closely collaborative national team that provides IT-related procurement and implementation, infrastructure and operational support, application solutions and systems project management services, evaluating and promoting new systems and software to improve productivity and ensure information security.

Work you'll do

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Assist in the delivery of identity services and operational excellence. Engage in the review and design of ForgeRock IAM solution to ensure appropriate controls and tools are selected and operationalized. Assist with managing development and operational support with ForgeRock IAM solutions. Participate in projects and initiatives working with IAM team members, architectural, development and engineering teams, service owners, and business stakeholders to provide enterprise IAM solutions that are scalable and adaptable with the ever-changing business needs and industry demands. Provide development, engineering, and operational requirements to IAM projects and strategic initiatives related to enhancements and evolution of IAM services.

During your tenure with us, you will demonstrate and develop your leadership and professional capabilities in the following areas: Inspiring, Creating purpose, Driving agility, Building diverse capability, Influencing, Collaborating, Delivering value, Building the business, Analytical acumen, Effective communication, Engagement management/delivery excellence, Managing change, Managing quality & risk, Strategic thinking and problem solving, and Tech savviness.

We are looking for someone with

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To be considered for this position, you must demonstrate skills and experience in the following areas:


Initiate, design, and deliver automation, process, and technology improvements. Participate in the full spectrum of team activities including planning, design, implementation, validation, and retrospection. Create highly testable and rock-solid service implementations. Continuously measure and optimize the performance, effectiveness, and uptime of backend of identity services Thrive in a complex, fast paced, constantly evolving organization. Engage in the installation, integration, & deployment of IAM tools, applications, & systems. Develop and debug issues across services and levels of the stack, manage SLA and provide opportunities for continuous process improvements. Perform design, development, and configuration of Azure/AWS/Aliyun services in a collaborative environment using DevSecOps principals. Perform technology research, hands-on evaluation, and provide technical summary of the solution based on business use cases. Actively engage in incidents raised by member firms and escalation to vendor (as needed) and maintain effective partnerships with teams, vendors, managers, leaders, and stakeholders Monitor the Service ticketing system and work to close IAM related service activities. Participate in response activities (commander or support roles) including working with team members on service restoration activities, root cause analysis and prepare leadership reports on incidents, resolution, and root cause. Work collaboratively with information security organization to assist in the detection and mitigation of security events. Conduct audit activities to ensure IAM operations meet security standards and compliance.


#LI-XT1

Shape your future through impact that matters

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For more than 100 years of history, Deloitte witnessed also had the honor to be part of the economic boom in China by providing industry-leading audit & assurance, consulting, risk advisory, financial advisory, tax & business advisory services to nearly 90% of the Fortune Global 500 Chinese companies and thousands of private companies. Deloitte China today carries on our centenary professionalism and strives to become the undisputed leader in professional services in China with strong responsibility and capabilities in digitalization and multidisciplinary services.




Deloitte has been named China's Top Employer since 2006, Universum's Most Attractive Employer in China since 2008, and the Best Workplaces in Greater China since 2019.




All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte China or by their external third-party provider.

Accessibility assistance

If you need assistance or an accommodation during the recruitment process for accessibility reasons, there will be an opportunity for you to let us know what you need once you begin your application.




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