Job Description

Summary

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Manages daily field office operations, overseeing gaming routes, slot systems, repairs, cash handling, and compliance. Supervises staff, provides training, ensures regulatory and internal control adherence, and reports to leadership. Handles financial planning, equipment procurement, and customer satisfaction. Requires physical ability to move gaming equipment and drive under varied conditions, including overseas military environments.

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Clarification from the agency

In accordance with the NATO Status of Forces Agreement with Germany, citizens of the host country and citizens of a NATO country not married to an active-duty U.S. military member are not eligible for US NAF employment.

Duties

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DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES:

Manages the day to day operations of a field office, managing and performing route gaming work at multiple locations on electronic gaming machines and peripheral equipment. Applies practical knowledge and understanding of slot management systems, electronics, internet technology, network applications and principles, and business management. Develops and/or communicates guidance and directives necessary to manage a fluid, profit-generating gaming business in a military environment. Briefs local MWR leadership on operational matters, operating results, and proposed changes and location issues. Identifies problems, recommending and/or initiating corrective action. Evaluates the success of projects in terms of profitability, customer satisfaction, and mission. Reviews financial reports, drafts project requirements and costs, develops field office operating plan and procures supplies and equipment. Perform a full range of supervisory duties. , Monitors and evaluates the troubleshooting and repair abilities of subordinate technicians. Provides technical training, troubleshoots problems, and performs repairs and maintenance on EGMs and peripheral equipment. Ensures compliance with standard operating procedures and regulatory requirements. Performs cash collections of EGMs, manages cash kiosks, and trains location and/or subordinate personnel on mandatory procedures. Supports and applies EEO principles at all times. Supports and ensures the integrity of all applicable internal controls.

WORKING CONDITIONS:

Must be able to physically lift and carry items weighing up to 35 pounds and assist in the movement/installation of machines and equipment with the use of dollies or hand trucks. Position may require driving in adverse weather conditions, on and off military installations overseas, and transporting bulk loads consisting of EGMs, parts and peripheral gaming equipment.

Requirements

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Conditions of employment

QUALIFICATION REQUIREMENTS:

A high school diploma or equivalent is required.



Two years of specialized technical experience directly related to the duties described above,

OR

technical experience as a slot machine technician,

OR

similar experience gained from working in a position that required extensive knowledge of gaming operations, is required.



A minimum of one year of supervisory experience is required. Experience using Word and Excel is required.



Highly desirable qualifications include ARMP technician certification, comparable gaming service certification,

OR

experience attained in gaming operations, route gaming experience, Network+ certification, and strong writing skills.

Qualifications

Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3 to include a Tier 1 background investigation and a physical examination. Must be able to obtain a U.S. Passport.



A valid vehicle operator's permit in the area assigned is required within 30 days of arrival on duty.

Education

A high school diploma or equivalent is required.. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States.

Additional information

Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct Deposit of Pay is required. Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government's Interest. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction.htm for more information.

Including any of the following on your resume may result in an ineligible rating:

Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as specifically mentioning your age, gender, race/national origin, etc Encrypted and digitally signed documents Illegible documents or files that cannot be opened






Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.


Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.


Review our benefits


Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

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You will be evaluated for this job based on how well you meet the qualifications above.


Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

Required Documents

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The following documents must be submitted with your application:
Resume



Optional: Our job application (DA Form 3433) will be accepted in place of a resume.

Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.


Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

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You may submit your application packet using one of the two methods identified below:



1. Electronically (preferred): https://www.usajobs.gov/ and search for announcement number ARMPEU2500812789072. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.

2. Manually: A manual application may be obtained in person at the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement.

Agency contact information

Edelweiss Resort, Garmisch, Germany
Phone
0000000000
Email
interview@edelweisslodgeandresort.com
Address
RC-NAF-REMAEU ARMY REC MACHINE PGM EUROPE

DO NOT MAIL

APO, AE 09006

US

Next steps

Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.

Overview

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Accepting applications
Open & closing dates
08/22/2025 to 09/05/2025
Salary
$65,000 to - $85,000 per year
Pay scale & grade
NF 4
Location
1 vacancy in the following location:
Ansbach, Germany
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
1101 General Business And Industry Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Suitability/Fitness Financial disclosure
No
Bargaining unit status
No
Announcement number
ARMPEU2500812789072
Control number
844110000