Job Description

About the role

Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate and would like to join a dynamic, talented, and diverse team of professionals from all around the world — you are in the right place!



We are looking for a motivated and service-oriented

Operations Intern

to join our team. This role is designed for a student or recent graduate eager to understand the inner workings of a high-end hotel. You will rotate through key departments—including Front Office and Housekeeping—to learn how we deliver a seamless guest experience.

Your responsibilities

Guest Experience & Front Office

+ Assist with guest check-ins and check-outs using our Property Management System (PMS).
+ Provide concierge-level recommendations for local attractions, dining, and transport.
+ Handle guest inquiries and resolve minor complaints with professional diplomacy.

Rooms Division & Housekeeping

+ Conduct room inspections to ensure they meet our "perfect arrival" standards.
+ Coordinate with the maintenance team regarding any facility repairs or guest requests.
+ Assist the Housekeeping Manager with staff scheduling and laundry logistics.

Administrative & Management Support

+ Attend weekly operations meetings to understand KPI tracking (Occupancy, ADR, RevPAR).
+ Help update Standard Operating Procedures (SOPs) for various departments.
+ Assist the General Manager with special projects, such as event planning or guest feedback analysis.

Your qualifications

1 year of study or work experience in the hospitality or customer service industry, preferably in a hotel or serviced apartment Proficiency in German and English; additional languages are a plus Proven ability to exceed guest expectations and achieve high satisfaction scores Excellent interpersonal, written, and verbal communication skills, including the ability to connect with guests from diverse backgrounds Strong analytical and problem-solving skills, with a proactive approach to addressing guest concerns Proficiency in Google Suite, Google Drive, and PMS/helpdesk systems Willingness to work rotating shifts, 5 days a week (including weekends and public holidays)

What we offer

Welcome Package:

Start your journey with us fully equipped - Habyt swag and all the tech you need from day one.

Team Events:

Connect and have fun with your colleagues at our regular, lively company events.

Career Growth:

From performance development plans to feedback sessions and competency matrices, we're here to help you grow and develop your skills even further.

Mental Health:

Enjoy free access to the Calm App, plus subsidized membership for ClassPass and Urban Sports Club.

Employee Discount:

Unlock 25% off when staying at a Habyt Flex property, and enjoy exclusive rates for our coliving homes. *

Have an impact:

Join a fast-growing company and be part of a diverse, international, and talented team.

Together we are revolutionizing the housing market!