Job Description

Primary objective of position


The Marketing Coordinator will execute on Area Support Office (ASO) level Radisson Hotel Group’s (RHG) e-Commerce and Marketing strategy, including Social Media, to maximize the direct online revenue potential and to increase awareness of the hotels and its brand. In addition, the Marketing Coordinator will provide support, direction and expertise for the hotels, all relevant departments within the ASO and all related stakeholders.



TASK, DUTIES AND RESPONSIBILITIES

Adapting and implementing of brand concepts and campaigns to local markets Planning and setting-up of marketing campaigns (off- and online) including tracking, reporting and analyzing referring to the individual, relevant and set KPIs Working closely with Revenue department to identify the ROI of business developments in new or existing distribution channels and support need and focus hotels Assisting the hotel teams in planning and budgeting Marketing & e-Commerce activities; adjusting the activities and spend based on changes in the business environment Managing & developing local, regional and area-wide Marketing partnerships Supporting all relevant ASO teams – such as Sales, Revenue Management, Operations - and hotels with marketing activities, priorities and tactics within the framework of corporate and/or brand guidelines in cooperation and coordination with CSO Supporting and creating promotional materials and collaterals in cooperation with agencies and printing suppliers all in line with existing CI/CD Reviewing content and presence in the Social Media space and supporting the ASO Social Media resources Creating Social Media campaigns, including setting-up of strategies and support of hotels if applicable Developing & assisting of corporate brand blogs including sourcing of new topics/content, creating & translating of new posts Driving traffic & increasing engagement and referral traffic Conducting regular audits of hotel WebExtra sites to ensure optimal content (images, text, links, translations) Regular monitoring of competitors , identifying trends and researching ways to use emerging needs Increasing subscribing Club Carlson members and maximizing CC members engagement and revenue spend




REQUIREMENTS:

Highly motivated, results driven individual with a sense of urgency about achieving objectives Stays informed about how the hotels are performing Keeps up to date with monthly departmental performance Suggests revenue initiatives in own department Proactively drive conversion of own and team opportunities Excellent telephone manner in national language and English Able to communicate fluently and concisely Builds effective relationships with team members at work Able to act with confidence and credibility in front of guests Seeks to understand others’ points of view Organizes own time effectively to achieve results Continuously seeks to endeavor and improve the department’s efficient operation Strong organizational, motivational, communication skills and team work Able to resolve challenging problems with tenacity and determination Prepared to try new or innovative approaches in problem solving and complaint handling Reacts quickly and efficiently to “Make it Right” for the guest Able to maintain personal effectiveness in a pressurized environment Role model of integrity who treats people with respect Projects a positive “Yes I can” attitude Follows through on commitments – does what they say they will do


WHAT WE OFFER:


We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

Flex working model with 2 days of mobile working per week Team rates for you and your friends & family at all Radisson Hotels 30% discount on all food and drinks in all Radisson hotels Lunch card with up to 50% discount on lunch at St Martin Tower Free access to the in-house gym An extra day off around your birthday as a gift Access to more than 2000 online trainings in the in-house Radisson Academy A bonus payment and a real gold Yes I Can! pin for every fifth year of service Employee benefits portal with further discounts and lucrative regional special conditions 550 € net referral program bonus for every recruitment through your recommendation Forbes magazine - 3rd place in the ranking of "Best Employers 2023 in the Travel and Leisure category" Regular cool team events (e.g. JP Morgan run, Oktoberfest, Christmas party)


Ready to say, 'Yes I Can!'? Join our world of Moment Makers, we are looking forward to getting to know you!


INDHOTEL