Job Description

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About Userlane

Userlane is a market-leading Digital Adoption Platform that empowers organizations to understand & improve the value of their technology investments. Working with some of the world's most recognizable enterprises, we identify & eliminate adoption barriers & produce a more engaging & productive software experience for employees.

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Your mission

We’re looking for a Lead Designer who will combine hands-on design excellence with leadership impact. As a player-coach you’ll spend part of your time as an individual contributor (IC) & part leading & coaching our design team.

Design leadership

Champion a strong design vision that supports our product strategy & brand identity. Ensure design coherence across the entire product portfolio. Coach, mentor & inspire our UX & UI designers to grow their skills & confidence. Foster a culture of creativity, experimentation & customer empathy. Lead initiatives to evolve our Design System & introduce modern AI design tooling that improves quality & efficiency.

Individual contributor

Collaborate with your squad (product manager & engineers) to uncover customer needs, test ideas & deliver elegant, usable solutions. Participate in the end-to-end design process from discovery & ideation to delivery & implementation. Use research insights & data to validate design decisions & continuously improve the user experience. For bonus points: give life to our stories with micro-animations & illustrations, adding that extra sprinkle of magic.
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Your profile

7+ years of design experience, including 2+ years mentoring/managing designers. Expertise in UX design. Proven ability to balance leadership responsibilities with hands-on design work. Experience in modern SaaS product environments (B2B is a strong plus). Strong proficiency in Figma, experience working with design systems & a good grasp of usability & accessibility principles. Strong collaboration skills with experience in cross-functional settings. Fluent in English & a confident communicator who can explain design choices with ease.
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What's in for you

Team & culture

: A high-performance culture with great leadership & a fun, engaged, motivated & diverse team with people from over 20 countries.

Market

: Userlane is a global leader in the rapidly growing Digital Adoption industry. You’ll have the opportunity to shape the future of a product used by global enterprises.

Growth

: We take you & your development seriously. You can expect weekly 121s, personal development plans & dedicated training budget as well as the opportunity to develop into Head of Design as the company grows.

Benefits

: We offer flexible benefits related to savings & security, health & well-being & lifestyle & leisure.

Ready to make an impact? We can’t wait to meet you!