Job Description

Overview

CONTINGENT UPON CONTRACT AWARD
SOSi is seeking a highly qualified

Journeyman

Help Desk Network Specialist

to support our government customer requirements in the Europe & Africa Area of Responsibility (AOR).

Essential Job Duties

Provide Help Desk support to respond to or resolve network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption. Must uphold the highest standards of technical support, adhering to Help Desk procedures and policies, and contributing to operational efficiency.

Minimum Requirements

Bachelor’s degree with 3+ years of experience or AA with 5+ years of experience, or high school with 6+ years of relevant experience. Required DCWF 411 Certifications: Security + or Network + or A+ An active in scope Secret security clearance. Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks. Demonstrated ability to effectively communicate with internal and external stakeholders. Proven support experience, assisting contractor management with various tasks and projects. Demonstrated history of discretion, independent judgment, and self-direction.

Work Environment

Normal office conditions with potential to perform duties in deployed locations. Core hours of operation are Monday through Friday, 0600 – 1700. May be requested to work evenings and weekends to meet program and contract needs. It is anticipated that contractor personnel will be required to travel on Temporary Duty (TDY) to various CONUS and OCONUS locations based on USAREUR-AF and Mission Partner requirements.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.