The ideal candidate is analytically strong with excellent communication skills, making it easy to interact with the business, suppliers, and other stakeholders. You enjoy teamwork and collaboration. Additionally, you have:
· A completed HBO/Degree education in an IT discipline.
· At least 3-5 years of experience in IT Service Management.
· Experience within a production environment (advantageous).
· Knowledge of ITIL (certification is an advantage).
· Hands-on experience with Active Directory, Azure, SCCM & Intune,M365 and Windows (MCSE) knowledge.
· Organizational and self-starting abilities, with a structured way of working.
· Travel ready to different places as per Opco Guidelines and on need basis with in the country you work.
· Available for any Critical issues like P1 or P2 outside offshore hours
· Maintain agreed SLA’s
· Flexible to support any H & F in Data rooms, Network, Servers. Etc and Coordinate along with Offshore team
Job Types: Full-time, Permanent
Pay: 60.000,00€ - 650.000,00€ per year
Experience:
IT Support: 5 years (Required)
Language:
german (Required)
Willingness to travel:
* 100% (Required)
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