It Support Engineer (m/w/d)
Hamburg, HH, DE, Germany
Job Description
Job title: ITSupport Engineer
Location: Hamburg, Germany
Job type: Full-time, onsite.
Contract: B2B freelance
Permit: EU Card or Resident permit
German language level: B2 or above
Typical responsibilities:
Diagnosing and troubleshooting desktop system,printer and operating problems Consulting and instructing users on hardware and software questions/issues Collaborate with other IT Services Data Center and Network Infrastructure teams Install, maintain and upgrade equipment and itsassociated infrastructure Runs diagnostic tests to isolate system problemsas well as proactive activities Operating Systems Windows, OS-X MS Office (Windows and knowledge of Mac)software Experience with Remote Support technologies such as Remote Desktop (Microsoft), Apple Remote Hands on experience removing viruses and spyware using various tools (Windows) Identifies, researches, and resolves technical problems including forming an RCA Responds to telephone calls, email, service tickets, and dispatched requests for technical support Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window.
Job Type: Full-time
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.de will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
IT Support Engineer (m/w/d) Werde unser Technik Held
Heidelberg, Baden-Württemberg -
Job Detail
-
Job IdJD4073428
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Vollzeit
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationHamburg, HH, DE, Germany
-
EducationNot mentioned