Job Description

###

Your mission

You are the person who ensures that everything runs smoothly for us – and that colleagues can concentrate on their work instead of IT problems. With your support, you ensure security, peace of mind and a really good working atmosphere. We work with a modern cloud stack based on Microsoft 365, Azure, Dynamics 365 and Atlassian tools – on the latest hardware from Dell, Lenovo and Apple.

Supporting colleagues on site and remotely – within our service hours from 8 a.m. to 5 p.m. Processing 1st and 2nd level support tickets and quickly resolving technical challenges Managing user accounts, licences and onboarding/offboarding in our cloud environments Supporting the hardware lifecycle of notebooks, smartphones and peripherals (procurement, inventory, troubleshooting, returns) Forwarding more complex enquiries to the right contact persons and working closely with the team Supporting IT projects and the automation of internal IT processes Opportunity to take on additional responsibility in the service desk or in projects – depending on your interests and strengths

###

Your profile

Training in the IT field (e.g. IT specialist for system integration) or comparable qualification; initial practical experience in IT support is an advantage Knowledge of Microsoft 365 (Entra, Intune, Exchange, Teams, Office) and Atlassian tools (Jira Service Management, Confluence) Structured, reliable and self-organised way of working – even when dealing with several tasks at once High service orientation, strong communication skills and enjoyment of teamwork Motivation and willingness to learn in order to familiarise yourself with new topics and actively contribute to the success of the company Very good German and good English skills Willingness to work with the team to cover our service hours at the Göttingen location

Apply now

###

Type of Employment

Fulltime


###

Possible offices

Göttingen ###

Start date

Available by arrangement



###

Creative freedom and involvement

In our collegial company, you are not just an executive, but actively help to shape processes and structures.


###

Further development and prospects

We promote your personal and professional development through individual training opportunities and a wide range of tasks.


###

Networked working

You work closely with various teams and are a central component of our corporate strategy.

Benefits +

---------------


###

Career Prospects

Mentors for targeted onboarding Personal development plans Professional certifications Internal and external training Feedback and development meetings ###

About the Salary

Travel time counts as working time Over 30 days annual leave Annual salary review Travel allowance Subsidy for Deutschland Ticket ###

Work-Life Balance & Health

Flexible working hours Remote work Working time account Part-time working models Lifetime working time account Hansefit Team and sporting events ###

Additional Benefits

Personal use of hardware and software External employee assistance programs Bike leasing Corporate benefits Company events

####

Maike Thöle

HR Management und Recruiting Specialist


+49 551 521381352
maike.thoele@arineo.com