It Helpdesk Engineer

Frankfurt (Oder), BB, DE, Germany

Job Description

Job Description



We are seeking a proactive

IT Support Engineer

to deliver daily technical support across hardware, software, and network systems. This role requires resolving user issues, maintaining IT infrastructure, and ensuring seamless business operations.

Key Responsibilities



Provide first-level technical support for desktops, laptops, and mobile devices. Install, configure, and update operating systems and software applications. Manage user accounts, email configurations, and password resets. Troubleshoot issues with printers, peripherals, and remote access solutions. Support Microsoft 365, Active Directory, and cloud-based applications. Maintain IT asset inventory and ensure proper documentation.

Skills & Qualifications



Proficiency with Windows, Linux, and macOS environments. Basic understanding of networking (LAN/WAN, Wi-Fi). Hands-on experience with helpdesk or ticketing systems. Strong analytical, troubleshooting, and communication skills. Relevant certifications such as

CompTIA A+

,

ITIL

, or

MCSA

are an advantage.
Job Type: Contract

Pay: 25,00€ - 35,00€ per hour

Work Location: On the road

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Job Detail

  • Job Id
    JD3442879
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Frankfurt (Oder), BB, DE, Germany
  • Education
    Not mentioned