Job Description

Your favourite drink? Regardless of what it is – it could well be that it was manufactured with the aid of our

digitalization solutions

.


Why? Because Syskron GmbH is a proud part of Krones.digital – an international community of digital experts within the Krones Group. We are fans of

cutting-edge technologies

and develop

innovative services and solutions

that are used in every fourth beverage bottle worldwide. We are all united by the mission to do more than just tick boxes on to-do lists: We want to create real added value for our customers and optimise beverage and liquid food production wherever there is still room for improvement, thereby making our contribution to a

sustainable and better future

.


Yes, that is ambitious! But we have a plan to make it happen: With people who

seize opportunities

, are

passionate about their ideas

and believe in the

power of our team

. With an open ear, respectful dialogue and mutual support – in the office, from home, from anywhere in the world. With creative freedom and an inspiring environment that drives you forward and helps you to develop personally. That gives you security and leaves room for your life outside work.



As Head of Digital Delivery (all genders), you will play an active role in shaping the digital future of our organization.


You will assume a key role in the strategic and operational development of our Digital Delivery processes and make a significant contribution to ensuring that the organization and its structures are fit for the future.


The Digital Delivery division is not only responsible for the holistic preparation and execution of IT customer projects, but also sees itself as a driver of innovation and continuous improvement within the product line Digital Solutions of the business unit BPE Line Solutions.


As part of the management team of the Krones.digital community, you will contribute ideas for digital transformation, develop new standards and processes, and promote an agile, collaborative way of working across divisional boundaries.


Let's create impact beyond tomorrow – are you in?


Your tasks


You will develop and implement a modern Digital Delivery strategy with the goal of making processes, structures, and tools fit for the future. You will be responsible for the strategic development of the Delivery organization — particularly in order processing, project implementation, and customer support — and ensure a high level of deliverability for digital solutions. You will actively shape the digital customer experience and ensure a consistently positive customer journey – from the initial inquiry to successful use in operation. You will establish scalable, standardized processes for the efficient implementation of projects related to our digital line solutions and optimize product and process flows in terms of quality, costs, and adherence to deadlines. You will assume end-to-end responsibility for requirements management, solution design, testing, commissioning, and handover to operations. You will lead international teams in terms of technical and disciplinary matters and promote agile, innovation-oriented working methods. Together with product management and R&D, you will drive the transformation and further development of our digital solutions.
You will be responsible for budgets, resources, and the operational management of all delivery activities.


Your profile


You have solid leadership experience in order processing, customer journey design, solution management, and digital business models. You have experience in change management and know how to actively shape change processes – taking your colleagues with you on the journey and ensuring sustainable acceptance. You consistently think from the customer's perspective and understand how to design strategies and processes throughout the entire customer lifecycle in such a way that they create real added value – always with a view to key business objectives such as conversion, retention, and customer lifetime value. Ideally, you have knowledge of digital business models and transformation processes. With your strong storytelling, communication, and presentation skills, you are persuasive at all levels — from the idea to the vision. You confidently coordinate various interfaces, build strong relationships with stakeholders, and ensure smooth collaboration within the network. You have very good written and spoken German and English skills.

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Our benefits

Life is short, join Syskron


We spend approximately one third of our day in work. This is why, at Syskron, we offer both an exciting job and everything needed to produce creative ideas. And for the other two thirds of the day, we provide numerous benefits as the icing on the cake. After all, life is simply too short to spend it with a run-of-the-mill employer.


Flexible working


Mobile working and flexible time management are firmly engrained in our culture – for a work-life balance in line with your needs.


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Individual training


We make a point of promoting your individual potential and interests because this is precisely what makes Syskron innovative – and makes you unique.


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30+ days leave


In our company, you may take more than 30 days leave each year, for we know: Free time is not only good for the soul, it also recharges your batteries.


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The community

Krones.digital


The digital community of the Krones Group


At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes – from machines to line control and central cloud platforms to SAP solutions for the beverage industry.


The team for Krones.digital


Get the latest insights into projects and working life at Krones.digital on LinkedIn


Krones.digital at LinkedIn


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Your application

Interested? Apply online now!


If this sounds interesting to you, we really would like to get to know you!


You can submit your application in German or in English.


We look forward to receiving your application by September 30, 2025.


Do you have any further questions? For more information please call +49 9431 79857-1111.


To be able to process your application efficiently and promptly, we would kindly ask you to use our online form.


This position is also suitable for people with disabilities.

Online-Form

* To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.