IT strategy & roadmap: Coordinating IT strategy activities, KPI tracking, maintaining strategic project roadmaps, and creating presentations and reports. Supporting the development of a uniform ONE SYNLAB IT culture
Governance: Organizing IT governance meetings, follow-ups, and reporting. Maintaining guidelines, processes, and documentation, and supporting the Group IT operating model
ServiceNow PPM tool administration: Release planning with external partners, management of improvements & bug fixes, data maintenance, reporting/dashboards, user support, and training
Project management: Management or support of strategic IT projects, including planning, coordination of international stakeholders, risk and progress control, and continuous improvement
Completed a degree in IT or a technical field
At least 5 years of professional experience in IT projects, governance, strategy, or portfolio management
Knowledge of IT governance frameworks (e.g., COBIT, ISO/IEC 38500, ITIL)
Analytical skills, experience with KPIs, data & cost analysis, and data visualization (Power BI/Tableau)
Experience with PPM tools, ideally ServiceNow
Structured, detail-oriented, and proactive approach to work; strong communication and organizational skills
Experience in international or multicultural environments; experience in the healthcare industry is an advantage
* Very good English, Spanish and/or German is a plus
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