Job Description

H-010471-2025

Customer Experience Teller

==============================


Germany - - Wiesbaden
WIES HAIN SHOP CENTER
Intermittent

Job Description

Provides administrative and clerical support to cashier's cage/customer service operations. Reviews current processes to improve efficiencies resulting in a tailored customer experience.

Job Grade

1

Job Tier

0

Career Area

Financial Management

Supervisor

No

Who We Are

Wiesbaden Exchange


Hainerberg Shopping Center

Customer Service Vault

Our Focus

Be an Important part of your Community Join The Wiesbaden Exchange - Go Wiesbaden !!!!

Job Qualifications

Cash handling, accounting, and/or bookkeeping experience is required. Must possess knowledge of and ability to operate standard accounting machines



If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

LOCAL NATIONAL INFORMATION:

JOB TITLE: CASH ACCT CLERK

JOB CODE: 4136L04-02

GRADE: C 4; CATEGORY:REGULAR PART TIME

25.0 HPW/5DPW; PAY RANGE: € 1699.71



APPLICANTS MUST BE ABLE TO WORK ALL SHIFTS TO INCLUDE EARLY MORNINGS,AFTERNOONS,EVENING SHIFTS,WEEKENDS AND HOLIDAYS. MAJORITY OF SHIFT HOURS WILL BE IN THE EVENING. ACTIVELY COMMUNICATES/PROMOTES THE BENEFITS OF THE IN-STORE CREDIT CARD TO CUSTOMERS IN ORDER TO DRIVE SALES GROWTH AND INCREASE CUSTOMER LOYALTY. APPLICANTS APPLYING ON A LOCAL NATIONAL APPLICATION MUST CONTACT THE SERVICING HUMAN RESOURCES OFFICE AT 0611-72386411/412/413/410. IF YOU HAVE ANY QUESTIONS ABOUT THIS VACANCY YOU MAY ALSO EMAIL OUR OFFICE AT:EUWIESBADENHRO@AAFES.COM.

Salary Minimum

$15.00

Salary Maximum

$17.01

Major Duties

Provides high level of customer service and guidance to associates. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship in order to deliver a personalized customer experience.

Operates a cash register or other sales related equipment to perform daily tasks. Verifies and accepts multiple tenders for payments and makes change with accuracy and zero variance tolerance.

Maintains accountability for all money assigned, such as issuing change funds, prepares bank deposits, receives/verifies daily cash receipts, processing western union transactions, and petty cash funds. May maintain control of internal keys and handheld scanners.

Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.

Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.

May perform a variety of routine administrative clerical duties such as processing layaways, controlling layaway merchandise, refunds/adjustments, issuing hunting/fishing licenses, and school meals at OCONUS locations.

Performs other duties as assigned.

Job Type

Hourly

Number of Positions Remaining

1