Job Description

Overview:

SOSi is currently seeking an experienced Configuration Specialist to support a dynamic program at Ramstein AB, Germany.
Responsibilities:
Provide configuration management support to assigned projects. Analyze complex engineering change proposals to determine the effect on the overall system. Ensure configuration identification by reviewing design release documents for completeness, proper authorizations, and system updates. Implement, update, and maintain enterprise level configuration management products. Analyze the current enterprise configuration management implementation and provide a status report before and after remediation actions are engineered and executed. Provide weekly activity reports describing activities accomplished. Communicate effectively orally and in writing with customers, stakeholders, and technical specialists. Lead detailed technical discussions and develop and present required briefing materials to ensure the customer’s needs are met. Perform various audits and document results. Ensure the applications of military standards and requirements for the statement of work are properly implemented. Develop configuration and data management documentation based on program requirements. Participate in design reviews, audits, scheduling, etc. Identify requirements and coordinate development and implementation of computer-based configuration/data management systems and related support. Develop and implement new processes. Provide mechanisms for managing, tracking, and keeping control of all the project's products. Maintain files and libraries of all configuration management products of a project once they have been quality controlled. Control access to configuration management products and maintain records of their status. Ensure safe and secure storage of each product in a way that is most appropriate for that product. Control access to the product to avoid damage and to protect against unauthorized access. Select and package various components that comprise the final working product. Maintain a system for logging, tracking, and filing all configuration management project issues. Provide guidance and work leadership to less-experienced staff members and may have supervisory responsibilities. May serve as technical team or task leader. Participate in special projects as required.

Qualifications:
An Active in-scope secret clearance. Bachelor's degree in a related field (or equivalent years of experience) AND a minimum of five (5) years of related experience. Must receive TESA approval from the German government. Detailed understanding of ITIL change, configuration, and release management processes. Experience with IT project management and O&M coordination. Strong interpersonal skills and the ability to extract, understand, and document system specifications and designs from network engineers and system administrators. ITIL / ITSM / CMMI experience. Experience using an enterprise ticketing system to coordinate and schedule activities (e.g., Remedy, ServiceNow, Ivanti). Experience maintaining SCCM including analyzing log files, validating deployment plans, and troubleshooting performance issues. Experience using Requirement Management tools (JIRA, Rally, etc.) Knowledgeable in multiple current technology areas, including client and server computer hardware and operating systems, end-user desktop software, remote management, IAVA process, and end-user device security management and patching. Strong oral and written communication skills are required. Developed problem-solving and analytical abilities. Excellent presentation & communication skills in both oral and written form.

Preferred Qualifications:
ITIL Foundations and Intermediate certificate DoD 8570 IAT level II compliant (e.g., CompTIA Security+ certification)

Working Conditions:
Working conditions are normal for an office environment. Fast paced, deadline-oriented environment. * May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)