Job Description

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking a top performing

Client Solutions Manager

with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

As Client Solutions Manager in the German Strategic Advertising Sales team, you will enable Microsoft to serve our most valued Enterprise & Strategic Advertisers by applying obsession with what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day client contacts. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

The Client Solutions Manager is a core member of the Finance, Automotive and Careers & Education account team focused on initiating data-driven optimizations aligned with client needs, executing campaigns, and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

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You will partner with internal partner teams, including Client Director and specialist teams, to develop and execute MSA account plans, leveraging winning sales strategies replicated across clients and client types. You will learn about the advertisers’ business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Client Director in development of account plans for the client. Goals focus on Search, Audience Ads, enriched by the full spectrum of Microsoft Advertising offerings such as Gaming, Video, and beyond, as well as cross Microsoft opportunities and share accountability with the Client Director and the team. You will influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always lead with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bringing to life how MSA can increase business results. You will optimize the existing book of advertisers’ business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. Uses a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success. You will support the Client Director in building a plan to ensure smooth closing and timely renewal of contracts. You will maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA’s features and incentives, including incubations products. Able to upsell and increase of existing online advertising products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.

Qualifications

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Required Qualifications:

Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) + OR Bachelor's Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
+ OR relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
+ OR equivalent experience.
Experience in online media, digital advertising, or Search Engine Marketing Sales and Service experience. Experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns. Full proficiency in English and German (both written and verbal).

Preferred Qualifications:

Experience making recommendations to mid- to senior- level marketing executives. Experience managing and optimizing hands-on search advertising campaigns and other performance-based digital marketing campaigns, ideally from both the agency side, the advertiser side or online platform. Experience in advertising sales. Deep understanding of online attribution and tracking, as well as experience with platforms like Microsoft Advertising, competitive Ad platforms.

Preferred location is Munich or Hamburg.

In line with our Flexible Work approach, for roles at Microsoft Germany, we recommend spending at least two days per week in the office or at the customer site. The specific days to work from the office or at the customer will be defined in agreement between the employee and their manager.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.