Job Description

Sales & Merchant Operations



Frankfurt am Main, Germany



Full-time



About Wolt



At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.



Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.



Are you passionate about building strong relationships and driving meaningful growth through exceptional service? Do you have a proactive attitude, analytical mindset, and a talent for strategic thinking? If so, we’d love to hear from you!



Join our SMB Account Management Team and be part of one of Europe’s fastest-growing companies, shaping how we empower local communities across South Germany.



The Account Management team is at the core of Wolt’s mission. As a Account Management Executive, you’ll play a vital role in helping our restaurant partners succeed on our platform. You’ll learn the ins and outs of operations, marketing, logistics, and product management to drive sustainable growth for our partners.



You’ll gain hands-on experience working with cross-functional teams, such as Marketing, Operations, and Sales, as well as Senior Leadership, making this the perfect role to launch your career in Account Management at Wolt.



Our humble expectations

Fluent in German, conversational in English

1+ years of experience in Account Management, Sales, Project Management, Consulting, or Marketing

Ability to deliver results in a fast-paced environment

Strong communication skills, with an ability to build trust and adapt to different audiences

Proactive, with a strong sense of ownership and a problem-solving mindset

Basic proficiency in MS Excel/Google Sheets; familiarity with analytics tools is a plus

What you'll be doing

Build and manage relationships with restaurant partners at scale: Be the go-to person for your portfolio of partners, ensuring they feel supported and engaged.

Drive performance and growth:

Use datapoints from various sources to identify opportunities to accelerate your partners’ businesses, and improve the value of our platform.

Deliver outstanding partner experiences:

Keep restaurant partners informed, engaged and happy utilizing various communication channels, from whatsapps to in-person visits.

Promote Wolt’s services:

Introduce partners to new features, campaigns, and services such as Wolt+, Ads, and Promotions.

Conduct market research:

Stay up-to-date on industry trends and share insights to help shape strategies.

What we offer

Cool office in the heart of Frankfurt

Independent work in a dynamic, international team

A fast-growing tech company with many career opportunities

Attractive salary package

Discount on Wolt orders

Modern work equipment

Various soft drinks, coffee and fruits in the office

Urban Sports Club membership subsidy

Deutschland ticket subsidy

Weekly all-hands meetings and regular team events

Flexible working hours policy + 30 days of paid vacation



Our Commitment to Diversity and Inclusion



We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.



TeamOur visionOur cultureOur people

We drive Wolt’s growth



We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.



Sales at Wolt

The delivery of (almost) everything



At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.



In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.



Our story

Our culture



At Wolt, you’ll learn more, build more, and ship more than in most other companies.



You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.



Our culture



“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."



Nicolas, Sales Team Lead

Read Nicolas' story

Team

We drive Wolt’s growth



We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.



Sales at Wolt

Our vision

The delivery of (almost) everything



At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.



In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.



Our story

Our culture

Our culture



At Wolt, you’ll learn more, build more, and ship more than in most other companies.



You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.



Our culture

Our people



“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."



Nicolas, Sales Team Lead

Read Nicolas' story