Overview: Provides all GCMC participants and staff with responsive, qualified, and knowledgeable IT Call Center and Help Desk support, in accordance with the requirements. Help Desk requests may be received in person, over the telephone, by email, or via the…
Overview: Systems Control/Tech Control Technicians operate, monitor, secure and control the physical, data link, network and transport layers of the network, perform Circuit Restoration actions, and apply Quality Control and Performance Standards. Applies subject matter knowledge to high level analysis,…
Overview: Provide Service Desk, On Site and Customer Rekey services. Accomplish Facility Operations to Operate and Maintain the DRSN switch and peripheral equipment. Maybe required to work rotating shifts and perform standby responsibilities with the ability to respond in two…
Overview: Systems Control/Tech Control Technicians operate, monitor, secure and control the physical, data link, network and transport layers of the network, perform Circuit Restoration actions, and apply Quality Control and Performance Standards. Applies subject matter knowledge to high level analysis,…
Overview: Systems Control/Tech Control Technicians operate, monitor, secure and control the physical, data link, network and transport layers of the network, perform Circuit Restoration actions, and apply Quality Control and Performance Standards. Applies subject matter knowledge to high level analysis,…