Job Description

Information Technology

Working Student - Technical Service Support Printing (m/f/d)

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Contact
Your Rohde & Schwarz recruiting team is looking forward to receiving your application.



Info
City/region
Munich (Germany)
Entry level
Working students
Employment Type
Part-time, limited
Ref. Number
13928

more
Join our IT Infrastructure Services Division in München (Germany) at the earliest possible date.

Your tasks

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Assist in documenting and updating platform maintenance and security concepts Monitor service KPIs and availability metrics; support incident management and documentation Aid in change management processes, including drafting requests and communications Prepare service reviews and analyze recurring issues with guidance Create and update technical documentation and standard operating procedures SOPs Support end-user documentation development with TSO and BSO collaboration Initiate user communication regarding new orders or returns of leased devices Create ServiceNow requests for tracking devices and enter orders in SAP Coordinate with local IT contacts on devices nearing lease end and provide order assistance

Exciting insights into Rohde & Schwarz

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Our colleagues provide insider information about:


Daily adventures and challenges Our passionate team The technologies behind the innovative projects and solutions

Your qualifications

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Enrolled student in computer science, electrical engineering or comparable field of studies good and proactive way of communicating Provide timely updates to stakeholders on device status and necessary actions Use advanced Excel skills for service reporting, KPI tracking, and cost analysis Demonstrate strong verbal and written communication skills in both German and English to effectively collaborate with internal and external stakeholders

Interested?

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We are looking forward to receiving your application! The best way to apply is online using the reference number. If you have any questions, please feel free to contact your recruiting contact at any time.



You must be properly enrolled for the duration of your employment. You can work up to 20 hours per week during the lecture period. Mobile working is possible - but your main place of work is Munich.



We place great importance on equal opportunities. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.



Reference number: 13928



Recruiting contact: Emilia Kansik

Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.
Monitor service KPIs and availability metrics; support incident management and documentation

Aid in change management processes, including drafting requests and communications

Prepare service reviews and analyze recurring issues with guidancenCreate and update technical documentation and standard operating procedures SOPs

Support end-user documentation development with TSO and BSO collaboration

Initiate user communication regarding new orders or returns of leased devices

Create ServiceNow requests for tracking devices and enter orders in SAP

Coordinate with local IT contacts on devices nearing lease end and provide order assistance

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Our offer

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Opportunities to work from home Flexible working hour models Attractive compensation Training & continuing education Parking spaces Occupational pension scheme Privately owned company Health care 30 days of vacation Company doctor Family services Promoting innovation Marriage and birth benefit Long-term & attractive work environment * Special payments