Working Student (m/f/d) Marketing & Customer Support

München, BY, DE, Germany

Job Description

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Standort




For our location in Munich or Berlin we are looking for a working student for approx. 20 hours per week and at least 1 year, starting in February 2026.

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Deine Aufgaben




As part of the Marketing Team you will be in charge of:



Customer support





Processing incoming user enquiries, reviews in the app stores and community management. Handling specific enquiries in coordination with the relevant specialist department whilst always keeping an eye on all topics that affect our users and creating reports.

Social media



Contributing to the planning, creation and publication of social media content. Weekly creation of forecast videos in Adobe Premiere for the App and Social Media. Monitoring and analysing the performance of our social media channels and creating reports. Developing creative ideas for campaigns and activities that strengthen our brand.

Sustainability



Supporting our internal Green Team with administrative tasks related to sustainable corporate strategies and the preparation of our annual carbon footprint. Working closely with various departments and external partners.
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Dein Profil



Enrolled student in a relevant degree programme (e.g. communication sciences, marketing, sustainability management or similar). You can speak English and at least another language like French, Spanish, Polish, Czech, etc. (German is not a must). Interest in customer communication, social media and sustainability. Some experience in social media management or customer support would be an advantage. Confident handling of MS Office, Video editing tolos (Canva, Adobe Premiere) and common social media platforms (Instagram, Facebook, Youtube). Creativity, affinity for numbers, organisational talent and a meticulous way of working. Strong communication skills and enjoy working in a team.
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Deine Benefits



Flexible working hours that can be easily combined with your studies. Insights into the areas of customer service, social media and sustainability management. Your own area of responsibility with room to develop your own ideas and concepts. Our corporate culture is characterised by team spirit, open communication and a dynamic atmosphere, flat hierarchies and short decision-making paths. Uncomplicated interaction: We call each other by our first names and are not bound by dress codes. A wide range of additional benefits and employee services in a leading media company.
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Über uns




Wir sind die Nummer 1 Anlaufstelle für alle Fragen rund ums Wetter. Was ziehe ich heute an, komme ich trocken zur Arbeit und kann ich am Wochenende grillen? Seit 2000 liefern wir alle wichtigen Infos rund ums Wetter und begleiten Millionen von Menschen durch ihren Alltag.



An unseren Standorten in Konstanz, München und Berlin arbeiten unsere Kolleg:innen mit viel Leidenschaft an unseren Produkten. Dazu gehören neben den wetter.com-Angeboten für Desktop, Mobile und TV auch unser Wintersportportal snowthority. Zudem haben wir mit METEONOMIQS eine neue B2B-Marke für wetterdatengetriebene Businesslösungen ins Leben gerufen. Wir sind eine 100-prozentige Tochter der ProSiebenSat.1 Media SE

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Job Detail

  • Job Id
    JD4065806
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    München, BY, DE, Germany
  • Education
    Not mentioned