Supporting the Innovation Management & Digitization department in the area of IT service management for project management and service desk
Administering and adapting the Jira and Confluence tools (Data Center) in accordance with technical requirements
Acting as a point of contact for users, including ticket processing in 1st/2nd level support, error analysis, and troubleshooting
Creating and maintaining documentation (policies, procedures, guidelines, manuals)
Supporting the team with other tasks as needed
The position can be filled in Kassel or Unterlüß.
WHAT QUALIFICATIONS YOU SHOULD HAVE
Enrolled student (m/f/d), e.g., in the field of information technology or similar
Knowledge of Atlassian tools Jira and Confluence
Motivation to design service management (ITIL) processes for a product IT organization and configure the corresponding tools
Ability to use English-language sources without difficulty and to formulate technical contexts precisely and comprehensibly for users without a technical background
Hands-on mentality, initiative, creativity, and team-oriented approach to work
Please upload your complete application documents (resume, current transcript, high school diploma, job references).
Stärken und Erfahrungen zählen bei Rheinmetall, auch wenn vielleicht nicht alle aufgeführten Anforderungen vollständig erfüllt sind. Wir freuen uns auf Bewerber (m/w/d), die Lust haben, etwas zu bewegen und Verantwortung zu übernehmen. Wir legen Wert auf Individualität und Chancengleichheit . Schwerbehinderte Bewerber (m/w/d) werden bei gleicher Eignung besonders berücksichtigt.
WHAT WE OFFER YOU
At our location in Kassel, we offer you:
Attractive remuneration of €17.60/hour
Flexible working hours of up to 20 hours per week,
or 35 hours per week during semester breaks (flexitime model)
Subsidized lunch and kiosk on site
Fitness and health offerings
Good infrastructure connections/employee parking
Corporate benefits platform with exclusive employee discounts for numerous shops
Individual and diverse external and internal development opportunities, including at the Rheinmetall Academy
Professional induction process accompanied by a digital onboarding tool
You can find out more about our location and our employees (m/f/d) in Kassel here.
CONTACT INFORMATION
Contact Person: Melanie Müller
For questions regarding your application, please use the contact form.
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