Job Description

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.



As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend. Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives. Job purpose As the Global Head of Ocean Freight Pricing & Quotation, you will lead the transformation of our global pricing and quotation operations.



This role is central to driving process excellence, digital enablement, and customer-centric solutions across our ocean freight business. You will be responsible for optimizing the end-to-end quotation lifecycle—ensuring speed, consistency, and commercial competitiveness—while enabling accurate, automated pricing, quotation, and invoicing through robust rate card management and data governance. Principal accountabilities Pricing & Quotation Process Optimization Design and implement standardized, scalable pricing and quotation processes across all regions. Identify and eliminate inefficiencies, reducing manual workload and improving turnaround times for the full quotation lifecycle, including RFQs, spot pricing, and strategic bids.



Foster a culture of continuous improvement and operational agility. Digital Transformation & Tool Deployment Drive the global rollout and adoption of pricing automation platforms and digital quotation tools. Leverage data and technology to improve pricing transparency, speed-to-market, and margin visibility. Rate Card Loading & Maintenance Own the global rate card loading and maintenance process to ensure data accuracy and consistency across systems.



Collaborate with Tender Management and IT to ensure timely updates and integration of rate data. Optimize autorating capabilities by maintaining high-quality rate inputs, enabling accurate and efficient invoicing. Support the development of scalable solutions for rate versioning, auditing, and exception handling. Data Quality Governance & Optimization Establish global standards for data integrity across pricing, quotation, and rate management systems.



Implement governance frameworks to ensure accuracy, completeness, and consistency of all pricing-related data. Drive continuous improvement initiatives to optimize data flows, reduce errors, and enhance system reliability. Collaborate with IT and analytics teams to monitor data quality KPIs and implement corrective actions proactively. Knowledge, Skills, Competencies, Education and Experience Extensive experience in global ocean freight pricing, quotation, or tender management.



Proven track record in business process optimization and digital transformation. Deep understanding of rate structures, pricing systems, and autorating mechanisms. Strong leadership and stakeholder management skills in a global, matrixed environment. Analytical mindset with a focus on data quality, automation, and operational excellence.



Bachelor’s degree in Business, Logistics, or related field; advanced certifications (e.g., CF APMP) are a plus. Fluent in English; additional languages are an advantage. More then 8 years relevant experience Location Hamburg Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities. Positive work environment: Our TOP EMPLOYER prestigious certificationattests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs.

Global Exposure:

Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.



Interested in this position? Just click on “Apply”! If you need information, you can reach out to simina.voicu@dhl.com Are you curious to learn more about us? Our official website: DHL Global Forwarding Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X We are looking forward to your application.