Technical support Job in BCIC Swiss GmbH

Technical Support

Rheinfelden, BW, DE, Germany

Job Description

Company Overview

BCIC Swiss GmbH

is committed to providing comprehensive technology solutions tailored to the dynamic demands of today’s digital world. Built on the principles of Swiss quality and customer-centric service, we act as a trusted IT partner for organizations ranging from emerging startups to established global enterprises.

Position Responsibilities and Functions

Provide first and second-level support for customer issues and ensure timely resolution and communication. Collaborate with third-party vendors to resolve complex AV and IT problems. Maintain and update support tickets for all incidents. Install, upgrade, and troubleshoot Windows (XP–10), MS Office, Cisco Jabber, and other authorized applications. Support Apple users with basic Mac OS knowledge. Handle installation, maintenance, and repair of computers, laptops, printers, and peripherals. Diagnose and resolve network connectivity and hardware/software issues. Perform routine preventive maintenance and participate in project-based IT support.
requirment

Valid work permit in Germany
Job Type: Full-time

Pay: 170,00€ per day

Work Location: In person

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