Job Description

About us: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.



As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.



About Business Assurance



We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.

About the role: We are looking for a dedicated leader to manage our Key Customer team and provide professional support to our major clients. You're the right person for the job if you bring solid experience in management system certification and working with international key accounts. Moreover, if you think strategically, strive for operational excellence, and enjoy developing a team, you are the perfect fit for us.Your ResponsibilitiesLead and develop a team of 4–5 employees in Key Customer ManagementManage major clients from proposal through audit planning to certificate issuanceDirect and coordinate complex certification projects for international customersEnsure excellent customer service and continuous process improvementPrepare analyses and reports on team performance and goal achievementCollaborate closely with Sales and actively participate in client meetingsWhat You Will DoYou will lead and develop a skilled team in Key Customer Management, ensuring that both internal and external clients receive outstanding service and top quality. At the same time, you will drive continuous improvements, prepare regular analyses, take on selected projects, and work closely with Sales. With clear communication, initiative, and decisiveness, you will solve complex issues together with your team and clients.What We ValueYour team faces a challenge? If your first thought is “challenge accepted,” then you’re exactly who we’re looking for!You will join a collaborative management team – we support each other and pursue our shared goal: exceptional customer and sales support. Creativity, flexibility, and focus on what matters most define our work. Our collaboration is based on tolerance and mutual respect. We strive for diversity and inclusion at all levels of our company in terms of age, gender, nationality, experience, and mindset. Diversity and inclusion are a source of strength for DNV.

What we offer: Permanent employment with attractive compensationEmployer-funded pension plan and additional social benefitsFlexible working hours including home office options30 days of vacation and individual work-life integrationPersonal development opportunities and career prospects in an international environmentAdditional benefits such as corporate discounts, JobRad, Urban Sports ClubDNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you: Your ProfileDegree in engineering, business, or equivalent commercial qualificationSeveral years of experience in management system certification and key account managementInitial leadership experience is an advantageHigh level of initiative and proactivityStrong communication and negotiation skills in German and EnglishExperience with international clients and tendersProficient in MS Office and CRM systemsSecurity and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices. Please note that we cannot proceed to the interview stage without the following documents: Curriculum Vitae (CV); Cover- /Motivation Letter; University Diplomas & Transcripts; Reference Letter(s). All documents shall preferably be submitted in English. Please provide them at your earliest convenience to ensure a smooth and timely assessment process. Your cooperation in this matter is greatly appreciated. #LI-Hybrid

Benefits
Please note, benefits may depend on your contract type, please confirm with your recruiter.
Profit Share
You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.
Pension Schemes
We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.
Public Transport
You’ll be offered a "Deutschlandticket" to make public transport a more viable commuting option.
Annual Leave
You’ll be entitled to 30 days annual leave a year and special leave can be granted for moving, compassionate leave and special events such charitable activities, weddings, and funerals.
Mental Health Support
You'll have access to our Employee Assistance Program (EAP) as part of our strategic health management and wider workplace health support.
Mentoring Programs
You’ll have access to our mentoring courses and networking opportunities that address specific needs and help everyone develop their skills: from female mentoring initiatives to leadership development programs.
Hybrid Work Model
We work in a hybrid model (three days from the office) and have flexible starting hours. This means you can fit your work and life together in a way that works for you.
Shape Your Career
We support you in exploring different career opportunities or shifting between teams or locations, so that you can shape your career according to what you find motivating. We dare, and so can you.
Ergonomic Workplace
Sit/stand desks, high-quality adjustable chairs and balance balls are just a few examples of what ergonomic office means here. We also make it easier for you to arrange your working space at home with a desk grant.
Jobrad
You’ll have the opportunity to lease up to 2 bicycles as part of our JobRad program, financed through deferred compensation. Thus, you’ll support DNV's goal of reducing our environmental footprint.
Urban sports club
You‘ll have access to our fitness cooperation with Urban Sports Club as part of DNV’s health management. This means that you benefit from an exclusive discount on the use of a wide range of sports and wellness activities whenever and wherever you want.
Diversity, Equity and Inclusion
At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.
Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.
Working here
Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.
At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.