Job Description

Job Category: DR - Distribution, Retail & Logistics
Job Description:
The retail store located at The Frankfurt Temple Site in Germany and supports members of their Church in obtaining gospel resources and sacred clothing.

• Incumbents provide high quality customer service which routinely requires product knowledge to assist customers.
• Responds to customer questions regarding curriculum, proper fitting of clothing or issues of similar complexity.
• Incumbents possess cashiering skills coupled with product knowledge acquired on the job.
• Product knowledge is generally acquired during a brief learning period of approximately one to three months.
• As new products are added to inventory, incumbents are expected to develop understanding of contents and/or properties to adequately serve customers.
• May provide personal-fitting services to patrons at Beehive Clothing Distribution Centers.
• May perform some housekeeping duties to ensure the facility, equipment and storage areas are in good condition.

Responsibilities:

• Serves patrons by responding to questions, finalizing sale of selected products.
• May assist patrons to ensure proper fit and product usage which may require an understanding of variations in styles, fabrics, properties and cleaning methods.
• May respond to questions regarding curriculum ordering procedures or content.
• Possesses the ability to operate the point-of-sale terminal.
• Acts to resolve customer problems, assuring that the quality customer service techniques are used.
• May assist with inventory and cycle counts.
• May serve patrons in German and English, accommodating differences in international sizing.
• Assists in the creation of product and inventory displays as needed.

Qualifications:

• High School Education or equivalent.
• Retail Sales and Customer Service experience.
• Good communication and people skills.
• Basic Math and Computer skills preferred.
• Availability to work as scheduled from Tuesday to Saturday including bank holidays.
• Ability to communicate effectively in German and English.
• The candidates should be living in the Frankfurt area.

Skills Required