Job Description

H-011982-2025

Store Assistant

===================


Germany - - Ansbach
ANSB URLAS MAIN STORE
Regular Part Time

Job Description

Creates a tailored shopping experience by ensuring promotional and sale merchandise is displayed timely and readily available to customers. Assesses customers' needs by actively listening and providing solutions to maximize customer satisfaction and loyalty.

Job Grade

2

Job Tier

1

Career Area

Retail Operations

Supervisor

No

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Our Focus

We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. #WhereHeroesWork

Job Qualifications

Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility.



If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

THIS IS A REGULAR PART TIME STORE OPERATION POSITION FOR ANSBACH MAIN STORE.



APPLICANTS MUST BE 18 YEARS OF AGE OR OLDER.



APPLICANTS MUST AVAILABLE TO WORK A FLEXIBLE SCHEDULE MONDAY THROUGH SUNDAY FROM OPENING TO CLOSING HOURS.



APPLICANTS MUST HAVE AT LEAST SIX (6) MONTHS RETAIL EXPERIENCE.



APPLICANTS MUST BE COMFORTABLE TO WORK THE CASH REGISTER AND THE CUSTOMER SERVICE COUNTER.



APPLICANTS MUST BE IN THE LOCAL COMMUTING AREA.



MILITARY SPOUSE PREFERENCE WILL BE HONEORED FOR THIS POSITION.

Salary Minimum

$17.25

Salary Maximum

$21.56

Major Duties

Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized customer experience.

Provides superior sales skills to serve the customer, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, displaying promotional fixtures, merchandise and signing, completing counts on promotional merchandise, manual price change vouchers, keeping sales area fully stocked, and cleanliness of the area.

Actively communicates/promotes the benefits of Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increased customer brand loyalty.

May assist in maintaining shelf labels. Performs random price verification and initiates necessary corrective action. May provide assistance to customers with completing special orders, online orders, and rain checks.

May operate a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. May be required to verify and accept multiple tenders for payment and make change with accuracy and zero variance tolerance.

Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.

Performs other duties as assigned.

Job Type

Hourly

Number of Positions Remaining

1