Service Growth Director (m/f/d) North Europe

Ratingen, Nordrhein-Westfalen, Germany

Job Description

\n As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard \xe2\x80\x93 your next great opportunity is just a few clicks away!

What you will do:

You will be part of the operational business and a newly formed team which is responsible for providing programmatic leadership. You will focus on driving growth of our services businesses across North Europe. Services encompass all product lines, major focus lines of business include: HVAC Systems, Low Voltage Systems (Security, Controls, Building Automation, Fire Detection) and Fire Suppression; Industrial Refrigeration and Residential Security. The business also has business lines across markets such as Data Centers, Healthcare, Logistics, Public Infrastructure and Retail.

Under the direction of the Sales Director North Europe and the EMEALA Service Growth Leader, you will work with regional and line of business leadership to develop, implement, and supervise strategies and action plans focusing on achieving above market growth and profitability in a balanced manner, drive retention and margin improvements and improve efficiency of field labour.

How you will do it:
  • Define, structure and lead ambitious action plans to grow our Service Business exponentially, built on our long-term Strategic Vision
  • Indirectly manage a team of Service professionals and provide day-to-day direction and mentoring to the cross-functional team on priorities, objectives, processes and tasks
  • Build and develop Go-To-Market plans for main business areas in collaboration with the regional strategy department
  • Define the organisational design with local operational leadership to ensure profitable growth
  • Standardize, expand and roll out service offerings to the market across the region, based on growth potential and market demand
  • Promote the organization at high business levels and develop customer partnerships and alliances
  • Drive outstanding execution and expansion of gross margin and optimization of G&A structure
  • Standardize tracking and drive utilization as well as absorption
  • Work with local leadership to implement programs focused on hiring technicians aligned with our overall growth strategy
  • You ideally have a successful track record as a Sales Manager or Service leader, having demonstrated the achievement of sustained profitable growth
  • The role requires management understanding along the entire value chain of designing, building, operations, maintenance and service
  • Profound experience in business development and sales management for service businesses, preferably with revenues above USD 200 mln.
  • Experience in working in a multinational environment with extensive sales, operations and management exposure
  • Strong communication and people skills at all business levels
  • Ability to combine strategic and tactical imperatives in a matrix organization
  • Proficiency in English, further languages are a plus (German/ French preferred)
  • International travel flexibility
  • A University degree, MBA or equivalent academic qualification is preferred
  • Experience in converging industries such as Building Automation, IT and / or telecommunications would be a plus
Joining us, you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents.

Our corporate benefits program allows you to save on your gym club subscription, multiple well-known online shops or your next holiday!

Ready to come on board? We look forward to receiving your online application. Please make sure to state your salary expectations as well as your earliest starting date.\n \n \n \n \n \n

\n \n StepStone\n \n

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Job Detail

  • Job Id
    JD3112378
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ratingen, Nordrhein-Westfalen, Germany
  • Education
    Not mentioned