Job Description

Our Company



Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.



We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!



Envision stepping into Adobe’s office and being immediately drawn into a world of creativity and innovation: Here, you have the opportunity to develop both personally and professionally – supported by a team that inspires and encourages you. At Adobe, your ideas are valued, and your challenges are taken seriously. You are encouraged to surpass yourself and explore new paths.



You will not only get to know Adobe’s philosophy but also learn how the largest companies in Germany use our technology create outstanding digital customer experiences. Your enthusiasm for problem-solving will be nurtured at Adobe: you will dive deep into our customers’ needs, understand their challenges, and develop solutions that excite them. Here, you will work on groundbreaking projects and learn from the best minds in the industry.



Our mission

During the sales process, we take charge of selecting and communicating the most suitable Customer Experience solutions or use cases to our customers. We explain how these solutions can make valuable contributions to their business and ultimately lead to their success .

SC supports account/opportunity planning & strategy as a basis for painting the vision of the art of the possible which finally is proven throughout SC together with the account team aiming to achieve the Holistic Win .



About Us

At Adobe, it’s all about changing the world through digital experiences. Creativity is at our core. Our products redefine the possibilities of digital experiences. We connect content and data and introduce new technologies that democratize creativity, shape the next generation of storytelling, and inspire entirely new categories of business.



What you will do

With consumers being overwhelmed with the amount of communication they receive daily, every customer interaction is a moment that counts and providing the best digital experiences is crucial to our customers’ success. As a Solution Consultant, you will serve as a trusted advisor to enterprise clients, demonstrating how Adobe Experience Platform and Real-time CDP can help transform and elevate their customer experiences. You’ll work closely with sales, marketing, and IT to uncover business needs, craft compelling use cases, and deliver tailored product demonstrations that showcase the value of Adobe’s data-driven customer experience solutions.



We are searching for a Unified Customer Experience Consultant



Inspire customers to favour Adobe’s Customer Experience solutions by demonstrating how Adobe solutions solve for customers business challenges and driving and leading solution evaluation

Exhibit thought leadership and driving innovative approaches to successfully lead engagements with consistency independently .

Deliver engaging, technical demonstrations of Adobe Experience Platform and Real-time CDP to prospective clients.

Drive complex discovery processes to uncover customer needs and difficulties across strategic customer organizations

Translate customers’ complex data strategies into clear, actionable solutions aligned with their business goals

Establish relationships internally at Adobe & with customer points-of-contact up to C-Suite

Establish yourself as a technical partner and subject matter expert and actively provide technical guidance to both customers and internal partners

Effectively manage ecosystem resources

Keep informed on the Customer Experience Management market and technologie trends .



If you want a clearer overview of your tasks, check out this video: Day in the life of an Adobe Solutions Consultant



What you need to succeed

Proven experience in pre-sales, solution consulting, or technical sales - preferably in martech or adtech

Strategic understanding and expertise with SaaS and cloud-based technologies and their implications

Excellent Subject matter expertise with customer data platforms, data platforms, digital marketing ecosystems, API-based integrations, data ingestion and activation

Bonus:

expertise in web/app analytics, personalization engines, customer journey management and / or Adobe Experience Cloud Applications

An excellent understanding of digital technologies in general e.g. web, mobile, CRM, media destinations, email, onsite personalization, IoT

+5 years experience in digital business driven companies

Excellent English skills, both written and spoken

Good interpersonal and presentation skills

Ability to listen, analyze, and solve business problems

Enthusiasm for digital applications #wearecreative

Ability to work independently and take responsibility #wetakeresponsibility

Strong partnership skills and appreciation for collaboration #wearehuman



But don’t worry, we’ll provide an excellent ramp up!



Why Adobe

When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

Adobe is an equal opportunity employer. We hire versatile individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, veteran status, cultural background or religious beliefs. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. Learn more about our vision here.



References

[1] https://business.adobe.com/solutions/unified-customer-experience.html



Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.



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