As (Senior) Project Manager you will take on a decisive key position with regard to our customer service journey and optimization of our C2B business unit wirkaufendeinauto.de internationally for all our markets in Europe. You will always act independently and with recognition value for our brand! Are you a team player with special communication skills? Customer Service, Process Management and Data Excellence world and its facets are your home? We are looking for anyone who has been driving significant impact (process improvements) at previous/current opportunities. We are looking forward to hearing from you!
Job Description
Design and execute initiatives and play a crucial part in implementing them to ensure continuous improvement of the customer experience and in the effort of our customer service organization
Gain deep insights into how to optimize and implement processes and learn how to scale a business in direct cooperation with our Management team
Carry out cross-functional projects and manage stakeholders across different business units such as marketing, purchasing, finance and business analytics, cash management, accounting and document management
Write and review business cases, perform supporting research and analysis and drive projects from their design to release
Work parallel as a generalist on different projects and conceptualize key growth initiatives and bring them to live to show impact within the organization
Qualifications
Work experience in a matrix organization, preferably in a growth company, start-up or management consulting
Excellent analytical skills, structured way of thinking, exceptional attention to details
Ability to thrive in a fast-paced environment and deliver measurable results
Self-starter mentality with organizational and interpersonal skill
Fluent in English, conversational in German, and advanced knowledge in Microsoft Excel and SQL, first experience with Tableau is a plus
Additional Information
You work in Berlin’s trendy Kreuzberg district with several different options for lunch and after-work drinks with your team
Free coffee, soft drinks, water and organic fruits/vegetables
Personal growth with the contribution of own ideas
Above-average corporate pension plan
Babbel language courses
Join us, in building the best way to buy and sell cars!
You do not meet 100% of the requirements? Take your shot and apply anyway! We offer room for growth and challenges to learn from.
Contact
Efhalya Arsya
At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor.
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