Job Description

Location
Berlin
Contract
Full time
Job Category

THE ROLE AND THE TEAM

The Consumer & Market Insights team plays a crucial role in shaping customer-centric strategies at Zalando. By focusing on in-depth analytics and research, the team uncovers valuable insights that inform decision-making and enhance our competitive edge. The understanding of consumer needs and behaviours enables more effective sales, marketing, product development, and overall business strategies.


As a Senior Data Analyst, your goal is to shed light on what drives customer perception and behaviour, leveraging the wide variety of data sources at your disposal. You will act as the voice of our customers internally and support data-driven decisions to improve their experience.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.


We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.


do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy


Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

Connecting transactional data, onsite behavioural data and perception insights (derived from customer and panel surveys) to build a holistic understanding of our customers’ behaviour * Performing advanced deep dives on specific questions by