Job Description

Job Description

Are you passionate about high-quality jewelry and love providing exceptional customer service? At Neve Jewels, we are looking for dedicated and dynamic

Sales Consultants

to join our growing team at the

Diamonds Factory

in

Frankfurt.

As a Sales Consultant, you will play a pivotal role in providing our customers with a personalized shopping experience, advising them on selecting their perfect piece of jewelry, and creating a lasting impression of our brand. You will be part of a vibrant, collaborative team within a company renowned for its craftsmanship, innovation, and customer satisfaction.

Why Neve Jewels?

Individual customer service

: We specialize in custom-made jewelry – and help every customer find something truly special.

Motivating team

: You will become part of a dynamic team where your contribution is valued.

Career opportunities

: Our growing industry network offers you a wide range of development opportunities.

Your tasks

Customer contact

: Personal advice and support in selecting the right jewelry – tailored to your wishes, needs and occasion.

Product knowledge

: Expert advice on collections, customization options, materials, and craftsmanship.

Sales success

: Achievement of goals in terms of sales and customer satisfaction.

Relationship building

: Long-term customer loyalty through individual recommendations and after-sales support.

Warehouse management

: Support with inventory management, reordering and stocktaking.

Feedback

: Collect customer opinions to continuously improve the shopping experience.

Teamwork

: Working together in a positive, service-oriented environment.

Your profile

Experience

: Ideally previous experience in retail or sales, preferably in the luxury or jewelry sector.

Customer focus

: Excellent communication skills and a genuine passion for customer service.

Passion for jewelry

: Interest in jewelry, gemstones and high-quality workmanship.

Sales skills

: Ability to identify needs and engage in up-selling and cross-selling.

Team player

: Positive, cooperative attitude.

English & German B2/C1

are mandatory

What you should bring with you

Sales talent in the luxury sector – bonus points for experience with high-end products Humanitarian with empathy and strong communication skills Enthusiasm for jewelry – ideally also specialist knowledge Determination and enjoyment in achieving sales targets Confident appearance and conversation skills Team spirit and positive charisma

This is what we offer youAttractive benefits

Compensation

: Competitive salary that recognizes your skills and achievements

Performance incentives

: Incentives and bonuses for outstanding sales success

Vacation entitlement & parental leave

: Generous vacation package as well as extended maternity, paternity and adoption regulations

Employee Assistance Program

: Support for health and well-being, among other things

Perkbox Membership

: Exclusive discounts & perks

An inspiring & motivating working environment:

A dynamic, supportive team that encourages creativity and collaboration Celebrating successes together and creating an energetic, positive work culture

Neve Jewels Group is an equal opportunity employer.

We are committed to a work environment that supports, inspires, and respects all employees. Discrimination based on gender, origin, skin color, religion, age, disability, ideology, sexual orientation, or marital status has no place in our company.

Art der Stelle: Vollzeit

Gehalt: 35.000,00€ - 45.000,00€ pro Jahr

Arbeitsort: Vor Ort