This position will be dedicated to the management of customer contracts and its administrative processes in close collaboration with regional Sales, the administrators in the region, Head Quarter and Accounting.
This position requires excellent communication skills, accuracy about figures, data and terms and conditions on all contracts / invoices / approvals, as well as sound knowledge of operations, order processing, invoicing and coordination of the whole delivery process (including customs issues) for our NEEME Region (DACH, EE, Northern and UK).
Job Tasks
Order Processing and Management: Validation, processing and invoicing of sales orders using Conga,Oracle ERP and SAP
Payments follow-up in collaboration with Head Quarter and local Accounting incl coordination of bank guarantees
First point of contact for customers for information, order confirmations, lead times, payments and claims handling
Shipping and Delivery coordination for Equipment and Software delivery
Validation and transmission of the shipping documents to the customer based on Incoterms agreed
Requirements Excellent verbal and written communication skills in
German
and
English, Spanish
will be a plus.
Very good organizational skills and attention to detail
Ability to communicate on a management level both internally and externally
Very customer oriented with proven track record to deal with several stakeholders
(customers, shipment department, customs, sales and finance)
Able to perform and set priorities under time pressure
Ability to assess potential risks upfront
Proactive and accountable
Analytical and efficient thinking
Proficient in Microsoft Office, advanced Excel.
Proficient in Oracle and SAP
Experience in Salesforce and Conga is a plus.
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