Job Description

Strategy & Business Development



Berlin, Germany



Full-time



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About Wolt



At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.



Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.



Are you interested in APIs or have a general understanding of integrations and even more you are obsessed with ensuring great Customer Experiences? Do you have a data-driven mindset and enjoy working hands-on with our internal teams and external partners to deliver a big impact? If so, then we’d love to chat!



Role Background



You will be part of Wolt's heart and soul - the Merchant-Team. Ensuring all our existing integrated restaurant partners contribute to the success of WOLT in Germany. As Wolt grows in scale and scope of offering, the strength of our account management engine must grow with it.



As a local POS integration Specialist, you will be working closely with our Technical Account Management and Account management teams to meet the needs of all integrated restaurant merchants who are actively working on our platform. Part of your job will be to extend the share of integrated merchants in our SMB and Key-Account segment, help our existing integrated partners with daily requests and also identify new cooperation opportunities with POS and Middleware partners.



What you'll be doing

Manage incoming integration requests from merchant partners

Enable knowledge sharing about integrations with internal and external stakeholders

Ensure the performance of integrated Merchants meets the Wolt grade standards

Plan and execute integration rollouts to existing and new restaurant venues on Wolt

Identify new POS and MWP (middleware provider) integration opportunities.

Troubleshoot integration issues with Technical teams

Help set up processes and procedures to manage integration requests and activations

Our humble expectations



2+ years experience in Tech Support, Customer Support, Operations or any other relevant field

Good communication and presentation skills in both German and English

Ability to work with several cross-functional local stakeholders

You are having a hands-on mentality and drive to improve existing processes and workflows by contributing directly

General interest in integrations (not afraid to hear about APIs, Webhooks, SFTP, endpoints, JSONs)

You can consider yourself a PRO in Google Workspace, MAKE or other automation tools are a plus

Experience with the POS or Middleware markets in Germany is a strong plus

What we offer

Great office in the heart of Berlin

A fast-growing tech company with many career opportunities

Attractive salary package

Discount on Wolt orders

Modern work equipment

Various soft drinks, coffee and fruits in the office

Urban Sports Club membership subsidy

Deutschland ticket subsidy

Weekly all-hands meetings and regular team events

Flexible working hours policy + 30 days of paid vacation

Dog-friendly office culture

Next Steps



If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, apply and get the conversation going!



We review applications on a rolling basis and will reach out to candidates whose profiles stand out. The process includes a call with our Talent Acquisition team, interviews with the hiring manager, and a final practical case round.



Our Commitment to Diversity and Inclusion



We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.



TeamOur cultureOur visionOur people

Strategy & Business Development at Wolt



We work closely with Wolt’s business leads, developing strategies to find the right balance between hyper-growth and profitability.



This means leading various strategic initiatives from incubating new business verticals, to accelerating the speed of our growth, and improving efficiency in our functions.



Strategy & Business Development at Wolt

Our culture



At Wolt, you’ll learn more, build more, and ship more than in most other companies.



You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.



Our culture

The delivery of (almost) everything



In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.



We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.



Our story



"At Wolt, you need to take a lot of ownership and make things happen without being asked.



We look for people who are results-drive, good at identifying what the big needle-movers are, and finding the best solutions for those challenges."



Kirsi, Regional Head of Wolt Consumer

Kirsi's story

Team

Strategy & Business Development at Wolt



We work closely with Wolt’s business leads, developing strategies to find the right balance between hyper-growth and profitability.



This means leading various strategic initiatives from incubating new business verticals, to accelerating the speed of our growth, and improving efficiency in our functions.



Strategy & Business Development at Wolt

Our culture

Our culture



At Wolt, you’ll learn more, build more, and ship more than in most other companies.



You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.



Our culture

Our vision

The delivery of (almost) everything



In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.



We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.



Our story

Our people



"At Wolt, you need to take a lot of ownership and make things happen without being asked.



We look for people who are results-drive, good at identifying what the big needle-movers are, and finding the best solutions for those challenges."



Kirsi, Regional Head of Wolt Consumer

Kirsi's story