\n WAVELABS develops, produces and distributes worldwide measuring instruments based on LEDs for the solar industry. Our customers are well-known producers of solar cells as well as research institutes from all over the world. We offer you a varied job in an international environment.

Join our team - we are looking for a Project Service Engineer (m/f/d) as soon as possible.

• Enjoy being the catalyst for growing our relationship with our network of customers while undertaking service tasks with excellence
• Install our systems on-site at the customer\'s location, put them into operation, and provide training to the customer on their operation, using training materials
• Understand and empathize with the customer\'s requirements, bringing feedback to the company internally for continual improvement
• Handle remote and on-site service calls for metrology systems worldwide
• Conduct error analyses in service cases and be responsible for repairs or initiate them (in close collaboration with our distributors and service partners in China, Singapore, South Korea, and India)
• Create error analysis reports for documentation purposes and evaluate them in cooperation with colleagues internally
• Actively participate in creating and maintaining service and installation instructions and protocols
• Develop new service concepts and service models to continuously improve our service
• Support the development department in planning and executing system tests
• Be an integral part of sales activities by understanding customer requirements and incoming opportunities

• Experience in installing, maintaining, and commissioning mechatronic systems, preferably in the electronics or solar industry.
• Completed engineering degree, technician qualification, or equivalent qualification in electrical engineering, mechanical engineering, mechatronics, or renewable energy
• Willingness to travel extensively (inter)nationally
• Fluent German and English language skills
• Quick comprehension and a strong focus on results and solutions
• Loyal personality with strong communication skills, persuasiveness, and a holistic perspective
• Naturally bring WAVELABS\' culture of excellence to the customer site
• Ability to see the opportunity in obstacles, using good time management skills and task prioritization during busy periods

• An open, modern work culture with flat hierarchies
• Flexibility to design your working hours and location with trust-based working hours, home office, and modern work equipment
• Extensive support through internal training for an optimal start, and continual upskilling
• Regular training on technical innovations
• Be part of fostering an open and trust-based atmosphere within the company

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