Job Description

Overview:

WELCOME TO SITA

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We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE

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As a Project Manager, the candidate will lead a variety of initiatives that meet the needs of our customer base. In addition to traditional project management responsibilities, this role will be fully dedicated to supporting the mission of creating a unified operational model between SITA and IPS teams—particularly across cross-product platforms such as

Bagdrop, Gate Control, and CUSS

.
This position offers an opportunity to work in a fast-paced, global environment, requiring attention to detail, time sensitivity, and strong influencing skills.

WHAT YOU WILL DO

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This role offers a range of responsibilities and possibilities:

Transformation Leadership

: Drive the planning and execution of integration efforts between SITA and IPS teams, ensuring alignment across cross-functional products.

Strategic Collaboration

: Facilitate collaboration between stakeholders to define and implement a unified support model for shared platforms.

Project Lifecycle Management

: Manage projects from inception through closure, including change management, risk mitigation, and stakeholder engagement.

Customer-Centric Delivery

: Proactively engage with internal and external teams to ensure project goals are met with satisfaction.

Project Administration

: Document project activities clearly and accurately, including communications plans, resource plans, status reports, change requests, risk tracking, and Steering Committee updates.

Service Management Expertise

: Apply deep knowledge of service management principles to ensure smooth transition planning and operational readiness.



Qualifications:

EXPERIENCE

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Proven success managing complex, multi-stakeholder projects. Strong background in

System Integration

and

Service Management

. Comfortable presenting to executives and senior leadership. Experience in IT or airline industry solutions is highly desirable.

KNOWLEDGE & SKILLS

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MUST HAVE

Change control Client Relationship management Communicating for impact Cross-team integration Empowerment Leadership Managing Risk Products and Services Program management Project completion and integration Project planning and control Project scope management Quality Management Resource Management Stakeholder management Customer Focus Teamwork

NICE TO HAVE

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Adhering to Principles & Values Communication Creating & Innovating Impact & Influence Leading Execution Results Orientation

EDUCATION & QUALIFICATIONS

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University degree or equivalent. Formal project management training; PMP certification recommended. Proficient in English and German is nice to have

WHAT WE OFFER

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We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week:

Work from home up to 2 days/week (depending on your team's needs)

Flex Day:

Make your workday suit your life and plans.

Flex-Location:

Take up to 30 days a year to work from any location in the world.

Employee Wellbeing:

We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development:

Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits:

Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and s