Job Description

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.



Context
IOM Germany's Outreach Team is part of the Project Support and Operational Compliance Unit. Its objective is to inform migrants and actors who work closely with migrants about IOM's programmes and activities, both in Germany and in countries of origin. The Outreach Team notably develops informational materials for dissemination through social media campaigns to reach migrants and inform them about voluntary return and reintegration support options available through IOM Germany.


Under the overall supervision of the Chief of Mission (CoM) in Germany and direct supervision of the National Project Officer, the incumbent will notably be responsible and accountable for the dissemination of materials in Germany and countries of origin (CoO) by using the latest social media and search engine tools.



RESPONSIBILITIES

Assist in the implementation and monitoring of project activities, including support in the development of an outreach strategy to reach migrants in Germany and in CoOs and other actors IOM collaborates with, particularly through social media;

Retrieve, compile, summarize, and present information/data on specific project topics and provide technical advice and content guidance to increase the visibility and accessibility of the data among target audiences by using appropriate technical online solutions, in particular social media and search engine advertising; Assist in the design and production of communications materials; Support administrative coordination of project implementation, involving liaison with diverse organizational units and external parties to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, etc.; Draft correspondence, reports, briefing notes, graphics, statistical tables, presentations and other forms of documentation on IOM Germany’s projects ; Support with the production of content and visibility material for events and online marketing campaigns; Respond to general information requests and inquiries; set up and maintain files/records; Perform any other duties as assigned by the immediate supervisor and/or CoM.

QUALIFICATIONS

Education

School diploma with four years of relevant experience;
OR


Bachelor’s degree in Marketing, Communications, Visual Arts, Graphic Design, Art and Design or a related field from an accredited academic institution, with at least two years of relevant professional experience, preferably in similar roles Accredited Universities are those listed in the UNESCO World Higher Education Database .
Experience
Work experience in media and communication, particularly social media Work experience in social media and search engine advertising Work experience in the production of printed media, infographics, illustrations and visuals for social media Work experience in video production Experience in supporting project management activities including administrative support is an advantage Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations is an advantage Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups is an advantage Knowledge and experience on migration with a focus on Assisted Voluntary Return and Reintegration (AVRR) is an advantage Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage Skills
Strong communication skills Strong organizational skills, including experience contributing to the management of projects; Able to multi-task, prioritize and work independently; Demonstrated proficiency with social media and search engine advertising. Demonstrated proficiency with the Adobe Creative Cloud software package, particularly InDesign, Photoshop, and Premiere Pro or demonstrated proficiency in managing a website is an advantage. Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint as well as Outlook is required. Languages
Fluency in English and German (oral and written) is required. Knowledge of another language (e.g. Arabic, Russian) is an advantage IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies