Job Description

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Your Responsibilities

About the job

BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.

It also aims to teach students to understand how businesses function and how economic success is generated.

BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.

Located in the heart of Berlin and with campuses in Paris, Barcelona, Hamburg and Athens, we are an international business school that offers academic excellence, is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.

Position:

Programme Advisors are responsible for promoting BSBI’s programme portfolio to potential students via phone, e-mail, online meetings and face to face interaction, forming a vital and integral part of the sales team.

The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees, offering international students support through the entire application process.

You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, BSBI products, or the working environment. Role holders will strive to achieve set targets and organize their own day-to-day work to meet clear objectives.

Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters and contribute actively to improving processes.

Your tasks:

Providing individually tailored advice to all prospective students, adapting to different communication styles


Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with BSBI


Exploring possible career paths for students and assertively matching them with specific BSBI offerings


For international students: advising / making students aware of visas, immigration issues and compliance


Handling student enquiries regarding different programs and adapting to different communication needs


Proven track record of cultivating meaningful client relationships and delivering tailored solutions


Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose BSBI


Portraying a positive and professional image of BSBI at all times.


Account Managing students’ applications from initial enquiry up to payment of tuition fees and registration


Leveraging available technology and keeping all records up to date


Correct and time-efficient management of leads pipeline #

Your profile

Your profile

Essential:

An undergraduate degree or equivalent experience.


Assertive customer-centric approach ideally demonstrated through prior B2C sales roles


Excellent verbal and written communication in English (C1)


Customer-focused with excellent interpersonal skills, including professional credibility, relationship building and influence.


Results-driven, solution-oriented and self-disciplined


Ability to multitask in a busy, highly pressured, fast-paced working environment


Minute attention to detail, strong adaptability, empathy and resilience


Proficiency in Microsoft Office and/or Google Suite Enthusiasm to work in the education sector and to support student success


Excellent presentation skills and a high level of confidence


Proactive, self-motivated and achievement-driven with a ‘can-do’ attitude

Desirable:

Experience in using a CRM system, Excel and/or AI technology


Background in education business/recruitment


Previous experience with KPIs and targets


Experience in developing and implementing key account processes


Fluency in English language or other languages #

Why us?

We offer:

An international environment with a multicultural audience and a meaningful social impact


Support in achieving your professional goals and development


Opportunities for career growth alongside BSBI, including leadership roles


Extensive training to equip you with the knowledge and skills needed to excel


Work in a young, dynamic and positive culture that fosters collaboration


Performance-based commissions to incentivize sales success


Be at the forefront of an exciting educational opportunity, leading the way forward and growing with BSBI


The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.



There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.#

About us

BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 15,000 students at locations in Germany, Europe and beyond.

We prepare students for impactful global careers, providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise, leadership, and success, our programmes empower students with an entrepreneurial mindset to lead and succeed, fostering an inclusive, innovative, and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.

Explore https://www.berlinsbi.com/ for more information about us!