Job Description

Köln


ab sofort / asap
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Deine Aufgaben

Trusted Shops creates digital trust between people and businesses with one clear goal: to become the

#1 Community of Trust

. With around 800 employees, we support over 25,000 online shops and 40 million consumer memberships as a profitable SaaS company. Our unique combination of

Trustmark

, authentic customer reviews, and buyer protection helps millions of consumers shop online with confidence every day.





To strengthen our Platform Operations department in the Booking-to-Order area, we are looking for a

Product Manager – Scalable Business Platform (m/f/d)

(Hybrid in Cologne or remote within Germany | Full-time | Permanent contract)

Your Responsibilities


Own the Booking-To-Order process as well as other core business processes and drive the growth of our scalable business platform

Provide functional leadership for a cross-functional team of Salesforce administrators and developers, as well as full-stack developers, in close collaboration with the Engineering Manager

Collaborate closely with other Tech and Operations teams to establish the most reliable and standardized processes, building the foundation of our central business processes. Advocate for and continuously improve the platform, always guided by a holistic view of the organization and its processes



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Dein Profil

Your Profile


Degree in Business, IT, or equivalent professional experience

Several years of experience as (Senior) Product Owner or functional leadership of projects or teams in a tech-driven environment

Experience with CRM and CPQ systems, ideally Salesforce and Zuora

Solid technical understanding, especially around system integrations as well as process and data modelling

Proven ability of managing diverse stakeholders and complex cross-functional implementation projects Strong knowledge of agile methodologies (Scrum, Kanban) and tools like Jira & Confluence

A solution-oriented, collaborative, and communicative hands-on personality with strong organizational skills, a structured approach and the courage to make prioritization decisions

Fluent in German and English

What We Offer


Hybrid work model (Cologne or remote within Germany)

Workation option

Permanent employment contract

27 vacation days + 3.5 extra holidays

Buddy program & structured onboarding

Learning and development opportunities

Regular team and company events

Health Pass for sports & mental well-being

BUILD A COMMUNITY OF TRUST WITH US – #cometotrust

Not sure if you meet all the requirements? Apply anyway! At Trusted Shops, your personality matters – regardless of gender, origin, religion, disability, age, or sexual identity. We stand for diversity and against discrimination.