Job Description

The Role

As a P&C Operations Advisor, you’ll be at the heart of our employee experience, supporting people and managers with clear, reliable, and timely advice. You’ll manage key HR processes, from onboarding to offboarding, ensuring accuracy and compliance every step of the way. This is a hands-on role where you’ll collaborate closely with HR Business Partners, Payroll, and other stakeholders to keep things running smoothly.



If you enjoy problem-solving, working with people, and improving processes, this is an opportunity to make a real impact.

Principle Accountabilities

Act as first point of contact for employees and managers on HR inquiries raised via ServiceNow Support HR processes including hiring, transfers, resignations, and related contract and document preparation Maintain accurate employee records and coordinate with Payroll for timely processing Prepare and deliver onboarding sessions for new employees Enter and maintain personnel and compensation data in Workday, ensuring correct interface with SAP payroll Collaborate with HR Business Partners and Payroll to ensure consistent and compliant processes

Skills and Experience Required

Proficiency in German and English, both written and spoken Strong attention to detail and commitment to protecting sensitive data Ability to work effectively in a team with a collaborative and approachable style Confidence in using MS Office tools (Excel, PowerPoint, Outlook, Word) Practical experience with HR systems, ideally Workday and ServiceNow Solid understanding of HR processes and knowledge of relevant labor law

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.



As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.