to provide onsite support for our client’s network and telecom infrastructure. This role requires hands-on expertise in diagnosing, troubleshooting, and resolving advanced network issues, along with the ability to execute tasks assigned by the Network/IT team.
The environment includes
FortiGate firewalls
,
FortiSwitches
, and
Extreme Networks Access Points
.
Key Responsibilities
Provide
L3-level onsite support
for network and telecom issues.
Troubleshoot and resolve complex incidents related to
Fortinet security and switching
and
Extreme Networks wireless
environments.
Perform configuration, upgrades, monitoring, and maintenance of network components.
Execute scheduled tasks assigned by the client’s network engineering team.
Perform health checks, performance analysis, and fine-tuning of network infrastructure.
Document issues, actions taken, and recommendations for improvements.
Coordinate with internal teams and escalate issues when necessary.
Ensure high availability, stability, and security of the network infrastructure.
Strong understanding of routing, switching, firewall policies, VLANs, VPNs, SD-WAN, and wireless technologies.
Experience handling onsite support, emergency issues, and high-priority escalations.
Ability to work independently with minimal supervision.
Relevant certifications are a plus (Fortinet NSE, CCNP, Extreme Networks certs).
Soft Skills
Excellent communication and client-facing skills.
Strong problem-solving and analytical abilities.
Ability to work under pressure and handle multiple tasks.
Job Types: Full-time, Contract
Contract length: 1 week
Application Question(s):
As our engineer is going on leave in the last week of February 2026, are you available for that week?
Do you have valid work permit in Germany?
Language:
German (Required)
English (Required)
Location:
Berlin (Required)
Work Location: In person
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