Job Description

Additional Information

Job Number

25143159

Job Category

Information Technology

Location

Europe Office - Eschborn, Marriott Hotel Holding GmbH, Eschborn-Frankfurt, Hessen, Germany, 65760

Schedule

Full Time

Located Remotely?

N

Position Type

Management

JOB SUMMARY

The Manager, PMO – IT Opening Projects EMEA supports the coordination of the EMEA IT Opening Projects PMO. This includes overseeing daily PMO operations, guiding policies and processes, and coordinating project management staff. The role collaborates with department leaders to align and execute projects and programs.


Key responsibilities include managing relationships with IT Directors and Training teams, ensuring certified trainers are booked for openings, and maintaining strategic vendor contracts. The role also identifies and drives strategic development opportunities, sustains existing processes, and ensures compliance across all project areas.


The Manager is accountable for tracking project health, meeting deadlines, and ensuring milestones are documented and communicated. Stakeholder engagement and risk analysis are central to the role.

Key Responsibilities

Project Planning & Execution

Assist in developing and executing PMO programs with timelines, budgets, and resource allocation Coordinate project activities and ensure team alignment Communicate updates, milestones, and timelines to stakeholders

Strategic Development & Innovation

Identify opportunities for growth and improvement Lead new initiatives and optimize existing ones Monitor project health and compliance using tools like OASIS, LandIt, NOMAD, and COMPASS

Data Analytics & Reporting

Analyze financial data, risks, and resource allocation Track milestones and audit project data Prepare regular status reports for stakeholders

Resource & Risk Management

Allocate resources including personnel and budget Develop contingency plans to mitigate risks Ensure compliance with laws, regulations, and internal policies

Team Leadership & Collaboration

Foster strong project teams and resolve conflicts Coordinate hiring and development of diverse implementation and training teams Collaborate across departments to prioritize and develop projects

Financial & Vendor Oversight

Ensure cost recovery and budget adherence Manage vendor contracts and sourcing strategies Communicate project costs to owners and franchisees

Operational Excellence

Maintain thorough business knowledge and monitor KPIs Coordinate handover of projects to EMEA IT Operations Support ongoing education and training of IT associates

Candidate Profile

Experience

3–5 years managing large-scale projects Hotel operations experience preferred Proven ability to apply tech-enabled solutions Strong relationship-building and problem-solving skills Leadership in hospitality and enabling technologies

Personal Attributes & Competencies

Collaborative, persistent, and results-oriented Strong communicator with analytical mindset Comfortable with complexity and change Innovative and agile learner Politically savvy and highly organized

Education or Certification

Formal project management training preferred Certifications in Smartsheet, Power BI, Excel, Data & Analytics beneficial

Technical Expertise

Computer Skills

Knowledge of Marriott’s standard applications and infrastructure Familiarity with policies and processes for system implementation Proficient in office automation tools

Other Technical Skills

Hotel operations and administrative coordination Experience with Smartsheet or MS Project Advanced Excel, Power BI, and MS Teams skills Comprehensive understanding of Marriott hotel operations Fluent in English (spoken and written)

Why Join Marriott International?

At Marriott, you’ll be part of a global hospitality leader known for innovation, inclusion, and excellence. Our culture is built on trust, collaboration, and continuous learning. As part of the EMEA IT Opening Projects team, you’ll play a pivotal role in shaping the technology landscape of new hotel openings across the region.

Join us and help deliver exceptional experiences through technology. Make your mark with Marriott International.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.